As Aer Lingus, Ireland’s national airline, we are thrilled to welcome you to our dedicated terminal at Greater Rochester International Airport (ROC) in Rochester. Aer Lingus ROC Terminal serves as your seamless connection to the Emerald Isle, offering a convenient and comfortable travel experience.
Located in Rochester City’s vibrant borough of Queens, ROC Airport serves as a significant hub for international travel. Aer Lingus operates from Terminal 5, a modern facility designed to cater to the needs of the contemporary traveler. The terminal is home to a variety of amenities, including shops, restaurants, and lounges, making your pre-flight experience enjoyable and stress-free.
What is the Aer Lingus ROC Terminal Address and Location Map?
The Aer Lingus ROC Terminal is located at Greater Rochester International Airport in Rochester.
1200 Brooks Ave, Rochester, NY 14624, American States
At ROC, Aer Lingus operates out of Terminal 5, also known as the JetBlue Terminal. This state-of-the-art facility is designed to provide a smooth and efficient departure process for our passengers.
Aer Lingus ROC Terminal Map
You can find a detailed terminal map on the Aer Lingus website that shows the exact location of the Aer Lingus check-in counters, security checkpoints, departure gates, and other facilities within Terminal 5.
Passengers can use the terminal map to plan their journey through the airport and locate the Aer Lingus-specific areas within Terminal 5. This helps them arrive at the correct section of the terminal and navigate the airport with ease.
How to Contact Aer Lingus Terminal ROC?
To contact the Aer Lingus Terminal at ROC Airport, you can use the following information:
Airport Name
Greater Rochester International Airport
Greater Rochester International Airport Address
1200 Brooks Ave, Rochester, NY 14624, American States
Greater Rochester International Airport Phone Number
The customer service representatives are available 24/7 to assist you with any queries or concerns you may have regarding your flight or travel experience. Whether you need help with your booking, baggage, or have questions about the airport facilities, the Aer Lingus team is ready to provide the support you need.
ROC Aer Lingus Terminal Departure
Terminal 5 at ROC Airport is the designated departure terminal for Aer Lingus flights. This state-of-the-art terminal is designed to provide a seamless and efficient departure experience for Aer Lingus passengers. Some key details about the Aer Lingus ROC Departure Terminal:
Check-in and Security: Aer Lingus has dedicated check-in counters and self-service kiosks within Terminal 5. There are also designated security checkpoints for Aer Lingus passengers to ensure a smooth passage through the airport.
Departure Gates: Aer Lingus flights depart from the gates located within Terminal 5. Passengers can find comfortable seating areas, access to duty-free shopping, and dining options at the departure gates.
By operating out of the dedicated Terminal 5 at ROC, Aer Lingus ensures a seamless and efficient departure experience for its passengers traveling from Rochester to Ireland and beyond.
Aer Lingus ROC Terminal Arrivals
Aer Lingus flights arriving at Greater Rochester International Airport (ROC) in Rochester use Terminal 5 as their arrivals terminal. Terminal 5 is the designated arrivals terminal for Aer Lingus flights at ROC Airport. Key details about the Aer Lingus ROC Arrivals Terminal:
Arrivals Process: Upon arrival, Aer Lingus passengers will disembark their flights and proceed to the immigration and customs areas within Terminal 5. The terminal is designed to facilitate a smooth and efficient arrivals process.
Baggage Claim: ROC Aer Lingus Terminal passengers can collect their checked luggage from the designated baggage claim carousels located in Terminal 5. Porters and trolleys are available to assist with luggage.
By utilizing the dedicated Terminal 5 at ROC, Aer Lingus ensures a seamless and convenient arrivals experience for its passengers traveling from Ireland and other destinations to Rochester.
Queries Handled by Aer Lingus ROC Terminal
The ROC Aer Lingus Terminal is equipped to handle a wide range of queries and concerns from passengers. Some of the most common queries include:
Flight information: Passengers can inquire about flight schedules, delays, cancellations, or any other changes to their itinerary.
Baggage assistance: Passengers can seek help with lost, delayed, or damaged baggage, as well as questions about baggage allowances and fees.
Check-in and boarding: Passengers can ask for assistance with check-in procedures, seat assignments, and boarding passes.
Special assistance: Passengers with special needs, such as those traveling with infants, children, or individuals with disabilities, can request special assistance to ensure a comfortable and hassle-free travel experience.
Immigration and customs: Passengers can seek guidance on immigration and customs procedures, as well as any required documentation or forms.
By providing comprehensive support and information, the Aer Lingus ROC Terminal ensures a smooth and hassle-free travel experience for all its passengers.
Aer Lingus Facilities and Services Available at Greater Rochester International Airport
ROC Aer Lingus Terminal offers a range of facilities and services to ensure a comfortable and enjoyable travel experience for its passengers at Greater Rochester International Airport. Some of the key facilities and services available include:
Check-in counters: ROC Aer Lingus Terminal provides dedicated check-in counters for its passengers at Terminal 5, where passengers can check-in their baggage and receive their boarding pass.
Priority check-in: Business class passengers and eligible frequent flyers can enjoy priority check-in, allowing them to bypass the regular check-in queues.
Baggage services: ROC Aer Lingus Terminal offers baggage services, such as baggage wrapping, storage, and delivery, to ensure the safe and timely handling of passengers’ luggage.
In-flight entertainment: ROC Aer Lingus Terminal offers a selection of in-flight entertainment options, including movies, TV shows, music, and games, to keep passengers entertained during their journey.
Duty-free shopping: Passengers can enjoy duty-free shopping at ROC, with a range of products available, including fragrances, cosmetics, electronics, and designer brands.
Food and beverage options: ROC Aer Lingus Terminal offers a variety of food and beverage options, ranging from fast food outlets to sit-down restaurants, providing passengers with plenty of choices to suit their tastes and preferences.
By offering these comprehensive facilities and services, Aer Lingus Terminal ROC ensures a seamless and comfortable travel experience for its passengers at the ROC Airport in Rochester.
Why Must You Choose Aer Lingus ROC Terminal?
Choosing Aer Lingus Terminal ROC for your travel needs offers several benefits, including:
Convenient location: Aer Lingus Terminal ROC is a major international airport located in Rochester City, making it easily accessible from various parts of the city and surrounding areas.
Modern facilities: Aer Lingus Terminal ROC is a modern and well-equipped facility, providing passengers with a comfortable and efficient travel experience.
Wide range of services: Aer Lingus Terminal ROC offers a comprehensive range of facilities and services at ROC, including check-in counters, lounges, in-flight entertainment, duty-free shopping, and food and beverage options.
Dedicated customer service: Aer Lingus Terminal ROC is committed to providing exceptional customer service, with a team of dedicated professionals available to assist passengers with their queries and concerns.
Competitive pricing: Aer Lingus Terminal ROC offers competitive pricing on its flights, making it an affordable option for travelers seeking a high-quality travel experience.
Extensive network: Aer Lingus Terminal ROC operates flights to various destinations around the world, providing passengers with a wide range of options for their travel needs.
Choosing Aer Lingus ROC Terminal offers passengers a convenient, efficient, and enjoyable travel experience, backed by a commitment to exceptional customer service and competitive pricing.
Parking and Transportation at Greater Rochester International Airport
Greater Rochester International Airport offers a range of parking and transportation options to ensure a smooth and convenient travel experience for passengers. Here are some of the key parking and transportation options available:
Parking: ROC offers various parking options, including short-term, long-term, and economy parking. Short-term parking is available at each terminal, while long-term and economy parking is located off-airport and is accessible via shuttle buses.
Taxi: Taxis are readily available at ROC, with designated taxi stands located outside each terminal. Taxis operate on a metered fare system, with additional charges for tolls and surcharges.
Ride-hailing services: Ride-hailing services such as Uber and Lyft are available at ROC, with designated pick-up areas located outside each terminal.
Public transportation: ROC is connected to the Rochester City subway system, with the AirTrain providing a link between the airport and the subway system. Additionally, several bus lines operate to and from ROC, providing passengers with a low-cost transportation option.
Car rental: Several car rental companies operate at ROC, with rental counters located in each terminal. Passengers can rent a car for their onward journey or for their stay in Rochester City.
ROC offers a range of parking and transportation options to suit the needs and preferences of passengers, including parking, taxi, ride-hailing services, public transportation, and car rental.
Nearby Hotels and Accommodation at Greater Rochester International Airport
Travelers flying with Aer Lingus from Greater Rochester International Airport (ROC) have a wide range of hotel and accommodation options in the vicinity of the airport.
Nearby Hotels at ROC Airport
Accommodation Options Near ROC Airport
Courtyard by Marriott Rochester ROC Airport
Hilton Garden Inn Rochester/ROC Airport
Holiday Inn Express Rochester ROC Airport Area
Sheraton ROC Airport Hotel
Hampton Inn Rochester – ROC Airport
Fairfield Inn & Suites by Marriott Rochester ROC Airport
Airport-area vacation rentals and Airbnb properties
Extended-stay suites and aparthotels
Budget-friendly motels and inns
These alternative accommodations can provide more space, flexibility, and cost-effective options for Aer Lingus passengers, especially for longer stays or group travel.
Booking Accommodations: Aer Lingus passengers can easily book their hotel or accommodation through various online platforms, such as the airline’s website, travel booking sites, or directly with the hotel/property. Many of these options offer special rates or packages for travelers flying with Aer Lingus.
By choosing from the diverse range of hotels and accommodations near ROC Airport, Aer Lingus passengers can ensure a comfortable and convenient stay before or after their flights to Ireland or other destinations.
Special Assistance at Greater Rochester International Airport (ROC)
Greater Rochester International Airport (ROC) provides special assistance to passengers with disabilities to ensure a safe, comfortable, and accessible travel experience. Here are some of the special assistance services available at ROC:
Wheelchair assistance: Passengers who require wheelchair assistance can request this service through their airline or at the airport. Wheelchair assistance is available from the check-in counter to the boarding gate and from the aircraft to the baggage claim area.
Escort assistance: Passengers who require an escort to navigate the airport can request this service through their airline or at the airport. Escort assistance is available to guide passengers through the airport, including check-in, security, and boarding.
Service animal relief areas: ROC provides designated service animal relief areas for passengers traveling with service animals. These areas are located both inside and outside the airport terminals.
Accessible restrooms: ROC provides accessible restrooms throughout the airport, including in each terminal and on each level.
TTY/TTD services: ROC provides TTY/TTD services for passengers who are deaf or hard of hearing. TTY/TTD phones are available at various locations throughout the airport.
Visual paging: ROC provides visual paging services for passengers who are deaf or hard of hearing. Visual paging screens are located throughout the airport terminals.
ROC provides a range of special assistance services to ensure a safe, comfortable, and accessible travel experience for passengers with disabilities. These services include wheelchair assistance, escort assistance, service animal relief areas, accessible restrooms, TTY/TTD services, and visual paging.
Aer Lingus Lounges and Waiting Areas at Greater Rochester International Airport
Aer Lingus offers several lounges and waiting areas at Greater Rochester International Airport (ROC) for passengers to relax and unwind before their flight. Here are some of the lounges and waiting areas available to Aer Lingus passengers:
Aer Lingus Lounge: Located in Terminal 5, the Aer Lingus Lounge offers a range of amenities, including comfortable seating, complimentary food and beverages, Wi-Fi, and workstations. Access to the lounge is available to Aer Lingus business class passengers and eligible frequent flyers.
British Airways Galleries Lounge: Located in Terminal 7, the British Airways Galleries Lounge is available to Aer Lingus passengers traveling on codeshare flights with British Airways. The lounge offers a range of amenities, including comfortable seating, complimentary food and beverages, Wi-Fi, and workstations.
The Centurion Lounge: Located in Terminal 4, The Centurion Lounge is available to Aer Lingus passengers traveling on codeshare flights with American Airlines. The lounge offers a range of amenities, including comfortable seating, complimentary food and beverages, Wi-Fi, and workstations.
Delta Sky Club: Located in Terminal 4, the Delta Sky Club is available to Aer Lingus passengers traveling on codeshare flights with Delta Air Lines. The lounge offers a range of amenities, including comfortable seating, complimentary food and beverages, Wi-Fi, and workstations.
Waiting areas: In addition to lounges, Aer Lingus offers several waiting areas throughout the airport for passengers to relax before their flight. These areas are equipped with comfortable seating, charging stations, and Wi-Fi.
Aer Lingus offers several lounges and waiting areas at ROC for passengers to relax and unwind before their flight. These lounges and waiting areas offer a range of amenities, including comfortable seating, complimentary food and beverages, Wi-Fi, and workstations. Access to these lounges is available to Aer Lingus business class passengers and eligible frequent flyers, as well as passengers traveling on codeshare flights with partner airlines.
FAQs on ROC Airport Terminal Aer Lingus
Here are the answers to the FAQs:
What terminal does Aer Lingus fly out of at ROC Airport?
Aer Lingus operates out of Terminal 5 at Greater Rochester International Airport (ROC).
Where is the Aer Lingus check-in counter located at Greater Rochester International Airport (ROC)?
The Aer Lingus check-in counters and self-service kiosks are located within Terminal 5 at ROC Airport.
Does Greater Rochester International Airport have an Aer Lingus lounge?
Yes, the Aer Lingus Lounge is located within Terminal 5 at ROC Airport, providing a comfortable and exclusive space for Aer Lingus business class passengers and frequent flyers.
Where can I find the Aer Lingus baggage claim area at Greater Rochester International Airport?
The Aer Lingus baggage claim carousels are located within Terminal 5 at ROC Airport.
Does Greater Rochester International Airport (ROC) have a hotel?
Yes, there are several hotels located near ROC Airport, including the Courtyard by Marriott Rochester ROC Airport, Hilton Garden Inn Rochester/ROC Airport, and Holiday Inn Express Rochester ROC Airport Area.
Where can I exchange currency at ROC Airport?
Currency exchange services are available at various locations throughout ROC Airport, including in the terminals and near the arrival and departure areas.
Where can I find the Aer Lingus ticket counter at ROC Airport?
The Aer Lingus ticket counters are located within Terminal 5 at ROC Airport.
Does Greater Rochester International Airport have Wi-Fi?
Yes, ROC Airport provides free Wi-Fi throughout the terminals for passengers.
Where can I find a charging station at ROC Airport?
Charging stations and power outlets are available in the seating areas and waiting lounges throughout the ROC Airport terminals.
How early should I arrive at ROC Airport for an Aer Lingus flight?
Aer Lingus recommends arriving at the ROC Airport terminal at least 2 hours before your scheduled departure time for international flights.
Can I bring food through security at ROC Airport?
Yes, passengers can bring food through security at ROC Airport, as long as it complies with the Transportation Security Administration (TSA) regulations for carry-on items.
Can I store my luggage at ROC Airport?
ROC Airport offers luggage storage and left luggage services for passengers, located in various areas of the terminals.
What is the address of the Aer Lingus ROC Terminal?
The Aer Lingus terminal is located at 1200 Brooks Ave, Rochester, NY 14624, American States.
What is the phone number for the Aer Lingus ROC Terminal?
The phone number for the Aer Lingus ROC Terminal is 1 585-753-7000.
What amenities and services are available at the Greater Rochester International Airport (ROC)?
ROC Airport offers a wide range of amenities and services, including restaurants, shops, currency exchange, free Wi-Fi, and various ground transportation options.
What ground transportation options are available at the Aer Lingus ROC Terminal?
Passengers can access taxis, rideshare services, public transportation (AirTrain and subway), and shuttle services from the Aer Lingus ROC Terminal.
Are there any nearby hotels or accommodations for Aer Lingus passengers at Greater Rochester International Airport?
Yes, there are several hotels and other accommodation options located near ROC Airport, including Courtyard by Marriott, Hilton Garden Inn, and Holiday Inn Express.
What special assistance is available at the Aer Lingus ROC Terminal?
The Aer Lingus ROC Terminal offers special assistance services, such as wheelchair and mobility assistance, support for passengers with disabilities, unaccompanied minor services, and medical assistance.
What is the process for handling lost or delayed baggage at the Greater Rochester International Airport?
Passengers should report any lost or delayed baggage to the Aer Lingus staff at the ROC Terminal, who will assist with the claim and recovery process.
How can I contact the Aer Lingus ROC Terminal for further assistance?
Passengers can contact the Aer Lingus ROC Terminal for further assistance by calling 1 585-753-7000 or visiting the Aer Lingus ticket counter in Terminal 5.
