Avianca, the leading airline in Latin America, is proud to offer its passengers a seamless travel experience at the Avianca CTG Terminal in Cartagena City. Located at the iconic Rafael Núñez International Airport, this terminal serves as a hub for Avianca’s expansive network, connecting travelers to destinations across the Americas and beyond.
Avianca operates from Terminal 4 at CTG Airport. This terminal is renowned for its modern facilities, excellent customer service, and efficient operations, ensuring a smooth and enjoyable travel experience for all passengers.
What is the Avianca CTG Terminal Address and Location Map?
The Avianca CTG Terminal is located at:
Crespo, Cartagena, Bolívar, Colombia
The Avianca CTG Terminal is situated within Terminal 4 at Rafael Núñez International Airport in Cartagena City. Terminal 4 is one of the largest and most modern terminals at CTG Airport, serving as a hub for several major international airlines.
Avianca CTG Terminal Location Map
The specific location of the Avianca CTG Terminal can be found on the 4th floor of Terminal 4. Passengers can easily navigate to the Avianca check-in counters, security checkpoints, and gates using the comprehensive signage and maps provided throughout the terminal.
To help passengers find their way, the Avianca Terminal CTG provides clear directional signage and a detailed terminal map, which can be accessed on the airline’s website or by asking the friendly staff at the terminal. This ensures a seamless and efficient travel experience for all Avianca passengers departing from or arriving at the CTG Airport.
How to Contact Avianca Terminal CTG?
To contact the Avianca Terminal CTG, you can use the following information:
By utilizing these various contact methods, Avianca passengers can ensure they receive prompt and efficient assistance for their travel needs at the CTG Avianca Terminal.
CTG Avianca Terminal Departure
Avianca flights depart from Terminal 4 at Rafael Núñez International Airport (CTG) in Cartagena City. Terminal 4 is one of the largest and most modern terminals at CTG Airport, serving as a hub for several major international airlines, including Avianca. When departing from the Avianca CTG Terminal, passengers can expect the following:
Check-in Counters: Avianca’s check-in counters are located on the 4th floor of Terminal 4. CTG Avianca Terminal Passengers can check-in for their flights, drop off their luggage, and receive their boarding passes at these dedicated counters.
Security Checkpoint: After checking in, passengers will proceed to the security checkpoint, which is also located within Terminal 4. CTG Avianca Terminal passengers can use the dedicated security lanes to ensure a smooth and efficient screening process.
Gates and Boarding: Once through security, passengers will find their designated Avianca gates on the departure level of CTG Avianca Terminal . Clear signage and announcements will guide passengers to their correct gate for boarding.
By departing from the Avianca CTG Terminal, passengers can enjoy a seamless and hassle-free travel experience, with the airline’s dedicated staff and facilities ensuring a smooth start to their journey.
Queries Handled by Avianca CTG Terminal
Here are the key queries that can be handled by the CTG Avianca Terminal:
Avianca CTG Departure Terminal: Avianca flights depart from Terminal 4 at CTG Airport. Passengers can find the CTG Avianca Terminal check-in counters, security checkpoints, and gates within this terminal.
Avianca CTG Terminal Map: The CTG Avianca Terminal is located within the larger Terminal 4 at CTG Airport. Comprehensive maps and signage are available to help passengers navigate the terminal.
Flight Information and Reservations: Passengers can inquire about flight schedules, availability, and make reservations through the CTG Avianca Terminal.
Baggage and Check-in Assistance: The CTG Avianca Terminal staff can provide guidance and assistance with baggage handling, check-in, and other travel-related services.
Customer Service and Queries: Passengers can contact the CTG Avianca Terminal customer service team for any questions, concerns, or issues related to their travel.
By contacting the CTG Avianca Terminal, passengers can ensure a seamless and efficient travel experience, with the airline’s dedicated staff available to assist them throughout their journey.
Avianca Facilities and Services Available at Rafael Núñez International Airport
As a leading airline in Latin America, CTG Avianca Terminal offers a range of facilities and services to its passengers at the Rafael Núñez International Airport (CTG) in Cartagena City.
Check-in and Ticketing
CTG Avianca Terminal has dedicated check-in counters located on the 4th floor of Terminal 4 at CTG Airport.
Passengers can check-in for their flights, drop off their luggage, and receive their boarding passes at these counters.
Security Checkpoint
Avianca Terminal CTG passengers can use the dedicated security lanes within Terminal 4 to ensure a smooth and efficient screening process.
Boarding and Gates
Avianca Terminal CTG flights depart from the gates located on the departure level of Terminal 4.
Clear signage and announcements guide passengers to their designated Avianca gates.
Dining and Shopping
Avianca Terminal CTG features a wide range of dining and shopping options, catering to the diverse needs of Avianca passengers.
Passengers can find various restaurants, cafes, and retail stores throughout the Avianca Terminal CTG.
Customer Service
The Avianca Terminal CTG is staffed with a team of knowledgeable and friendly customer service representatives who are available to assist passengers with any inquiries or concerns.
Passengers can contact the Avianca Terminal CTG customer service team via phone, email, or social media channels.
By offering these comprehensive facilities and services, Avianca Terminal CTG ensures a seamless and enjoyable travel experience for its passengers at the Rafael Núñez International Airport.
Why Must You Choose Avianca CTG Terminal?
Choosing Avianca Terminal CTG for your travel needs offers several advantages, including:
Convenient location: CTG Airport is one of the busiest and most accessible airports in the world, serving a large number of domestic and international destinations. Avianca Terminal CTG is centrally located and offers easy access to ground transportation, making it a convenient choice for travelers.
Modern facilities: Terminal 4 at CTG Airport is a modern and well-equipped terminal, offering a wide range of amenities and services to enhance the travel experience for passengers. From duty-free shopping and dining options to lounges and charging stations, passengers can enjoy a comfortable and convenient journey with Avianca Terminal CTG .
Reliable service: Avianca is a reputable airline with a strong track record of providing reliable and efficient service to its passengers. With a focus on safety, punctuality, and customer satisfaction, passengers can trust Avianca Terminal CTG to deliver a smooth and hassle-free travel experience.
Competitive pricing: Avianca Terminal CTG offers competitive pricing on its flights, making it an affordable option for travelers looking for value for money. With a range of fare options and promotions available, passengers can find the best deal for their travel needs.
Excellent customer service: Avianca Terminal CTG is committed to providing exceptional customer service, with a team of friendly and knowledgeable staff available to assist passengers with their travel needs. Whether you need help with check-in, baggage, or any other aspect of your journey, Avianca’s customer service team is always ready to help.
Choosing Avianca CTG Terminal offers a range of benefits, including a convenient location, modern facilities, reliable service, competitive pricing, and excellent customer service. Whether you’re traveling for business or leisure, Avianca is a great choice for a comfortable and convenient journey.
Parking and Transportation at Rafael Núñez International Airport
Parking and transportation options at Rafael Núñez International Airport are abundant and varied, making it easy for passengers to get to and from the airport. Here are some of the options available:
Parking: CTG Airport offers several parking options, including short-term, long-term, and economy parking. Short-term parking is located near the terminals and is ideal for quick pick-ups and drop-offs, while long-term parking is located further away and offers more affordable rates for longer stays. Economy parking is the most affordable option, with shuttle service to and from the terminals.
Taxi: Taxis are readily available at CTG Airport, with designated taxi stands located outside each terminal. Fares are metered and based on the distance traveled, with a flat rate of $52 plus tolls and tip for trips to Manhattan.
Ride-sharing: Services such as Uber and Lyft are available at CTG Airport, with designated pick-up areas located outside each terminal. Fares vary depending on the distance traveled, time of day, and demand.
Public transportation: The AirTrain CTG is a convenient and affordable way to get to and from the airport. The AirTrain connects to the Cartagena City subway and Long Island Rail Road, making it easy to reach other destinations in the city. Fares for the AirTrain vary depending on the distance traveled.
Car rental: Several car rental companies operate at CTG Airport, including Avis, Budget, Hertz, and Enterprise. Car rental counters are located in each terminal, and shuttle service is available to off-airport rental locations.
By providing a range of convenient parking and transportation options, CTG Airport and the Avianca CTG Terminal make it easy for passengers to arrive, depart, and navigate the airport with ease.
Nearby Hotels and Accommodation at Rafael Núñez International Airport
If you’re looking for accommodation near Rafael Núñez International Airport, there are several options available to suit different budgets and preferences. Here are some of the nearby hotels and accommodations:
TWA Hotel: Located inside the iconic TWA Flight Center at CTG Airport, the TWA Hotel offers a unique and stylish lodging experience. The hotel features retro-inspired rooms, a rooftop pool and observation deck, and several dining and drinking options.
Courtyard by Marriott CTG Airport: Located just a few minutes from CTG Airport, the Courtyard by Marriott offers modern and comfortable rooms, a fitness center, and an on-site restaurant. The hotel also provides free shuttle service to and from the airport.
Hampton Inn NY-CTG: Located just a short drive from CTG Airport, the Hampton Inn offers comfortable rooms, free breakfast, and a fitness center. The hotel also provides free shuttle service to and from the airport.
Fairfield Inn & Suites by Marriott CTG Airport: Located just a few minutes from CTG Airport, the Fairfield Inn & Suites offers modern rooms, a fitness center, and an on-site restaurant. The hotel also provides free shuttle service to and from the airport.
Best Western CTG Airport Hotel: Located just a few minutes from CTG Airport, the Best Western offers comfortable rooms, free breakfast, and an on-site restaurant. The hotel also provides free shuttle service to and from the airport.
Passengers are advised to check the availability and rates of these hotels and accommodations, as well as their proximity to CTG Airport, to find the best option for their travel needs.
Special Assistance at Rafael Núñez International Airport (CTG)
Rafael Núñez International Airport (CTG) is committed to providing special assistance to passengers with disabilities or special needs. Here are some of the special assistance services available at CTG:
Wheelchair assistance: CTG Airport provides wheelchair assistance to passengers who require it, both in the terminals and on the aircraft. Passengers should inform their airline in advance if they require wheelchair assistance.
Accessible restrooms: CTG Airport has accessible restrooms throughout the terminals, with wider stalls and grab bars for passengers with disabilities.
TTY/TDD phones: CTG Airport has TTY/TDD phones available for passengers who are deaf or hard of hearing. These phones are located throughout the terminals.
Service animals: CTG Airport welcomes service animals in the terminals and on the aircraft, provided that they are properly trained and certified.
Visual paging: CTG Airport provides visual paging for passengers who are deaf or hard of hearing. Passengers should inform airline staff if they require visual paging.
Family restrooms: CTG Airport has family restrooms available for passengers traveling with young children or passengers who require assistance with personal care.
Accessible parking: CTG Airport has accessible parking spaces available for passengers with disabilities. These spaces are located in the short-term and long-term parking lots.
Passengers are advised to inform their airline in advance if they require special assistance, so that arrangements can be made to ensure a smooth and comfortable travel experience.
Avianca Lounges and Waiting Areas at Rafael Núñez International Airport
Avianca have its own dedicated lounge at Rafael Núñez International Airport (CTG). Avianca passengers can access the lounges of partner airlines or purchase access to third-party lounges located in the terminal. Here are some of the lounges available to Avianca passengers at CTG:
Air France Lounge: Located in Terminal 1, the Air France Lounge is available to Avianca passengers traveling in business class or with elite status. The lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
KAL Lounge: Located in Terminal 1, the KAL Lounge is available to Avianca passengers traveling in business class or with elite status. The lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
Wingtips Lounge: Located in Terminal 4, the Wingtips Lounge is available to all passengers for a fee. The lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
Delta Sky Club: Located in Terminal 4, the Delta Sky Club is available to Avianca passengers traveling in business class or with elite status. The lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
The Centurion Lounge: Located in Terminal 4, the Centurion Lounge is available to American Express Platinum and Centurion cardholders. The lounge offers comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
Passengers are advised to check the availability and access requirements of these lounges, as well as the fees for third-party lounges, to find the best option for their travel needs.
FAQs on CTG Airport Terminal Avianca
Here are the answers to the FAQs about the Avianca CTG Terminal:
What terminal does Avianca fly out of at CTG Airport?
Avianca flights depart from Terminal 4 at Rafael Núñez International Airport (CTG).
Where is the Avianca check-in counter located at Rafael Núñez International Airport (CTG)?
The Avianca check-in counters are located on the 4th floor of Terminal 4 at CTG Airport.
Does Rafael Núñez International Airport have an Avianca lounge?
Yes, Avianca has a dedicated lounge located within Terminal 4 at CTG Airport.
Where can I find the Avianca baggage claim area at Rafael Núñez International Airport?
The Avianca baggage claim area is located within Terminal 4 at CTG Airport.
Does Rafael Núñez International Airport (CTG) have a hotel?
Yes, there are several hotels located near CTG Airport, including options like Courtyard by Marriott, Hilton Garden Inn, and Hampton Inn.
Where can I exchange currency at CTG Airport?
Currency exchange services are available at various locations throughout the terminals at CTG Airport.
Where can I find the Avianca ticket counter at CTG Airport?
The Avianca ticket counters are located on the 4th floor of Terminal 4 at CTG Airport.
Does Rafael Núñez International Airport have Wi-Fi?
Yes, CTG Airport provides free Wi-Fi connectivity throughout the terminals.
Where can I find a charging station at CTG Airport?
Charging stations are available at various locations within the terminals at CTG Airport.
How early should I arrive at CTG Airport for an Avianca flight?
Avianca recommends arriving at the CTG Terminal at least 2 hours prior to your scheduled departure time.
Can I bring food through security at CTG Airport?
Yes, you can bring food through security at CTG Airport, as long as it complies with TSA regulations.
Can I store my luggage at CTG Airport?
Yes, CTG Airport offers luggage storage facilities for passengers.
What is the address of the Avianca CTG Terminal?
The Avianca CTG Terminal is located at: Crespo, Cartagena, Bolívar, Colombia
What is the phone number for the Avianca CTG Terminal?
The phone number for the Avianca CTG Terminal is 57 5 6932828.
What amenities and services are available at the Rafael Núñez International Airport (CTG)?
CTG Airport offers a wide range of amenities, including restaurants, shops, lounges, and various passenger services.
What ground transportation options are available at the Avianca CTG Terminal?
Ground transportation options at the Avianca CTG Terminal include taxis, rideshare services, shuttle buses, and public transportation (AirTrain).
Are there any nearby hotels or accommodations for Avianca passengers at Rafael Núñez International Airport?
Yes, there are several hotels and accommodation options located in close proximity to CTG Airport, including Courtyard by Marriott, Hilton Garden Inn, and Hampton Inn.
What special assistance is available at the Avianca CTG Terminal?
The Avianca CTG Terminal and CTG Airport provide a range of accessibility services, including wheelchair assistance, sensory rooms, and support for passengers with disabilities.
What is the process for handling lost or delayed baggage at the Rafael Núñez International Airport?
Passengers should report any lost or delayed baggage to the Avianca CTG Terminal staff, who will assist with the retrieval or tracking of the luggage.
How can I contact the Avianca CTG Terminal for further assistance?
Passengers can contact the Avianca CTG Terminal by calling 57 5 6932828 or by visiting the airline’s website at www.Avianca.com.
