Hawaiian Airlines Wheelchair Assistance

Traveling can be challenging for passengers with mobility issues, but Hawaiian Airlines is committed to ensuring a comfortable and seamless journey for all travelers. If you or a loved one requires wheelchair assistance, Hawaiian Airlines offers a range of services to accommodate your needs. Here, we’ll cover everything you need to know about Hawaiian Airlines wheelchair assistance, including how to request it, the procedure, costs, and contact information.

What is Hawaiian Airlines Wheelchair Assistance?

The following table provides an overview of Hawaiian Airlines’ wheelchair assistance offerings:

Service	Details
Types of Assistance	Wheelchair assistance to/from the gate – Assistance boarding/deplaning Assistance through security and customs (if applicable)
Requesting Assistance	Request during booking or by contacting Hawaiian Airlines at least 48 hours before departure Available online, via phone, or at the airport
Onboard Wheelchair	Available for passengers who need help moving to/from their seat Must be requested in advance
Personal Wheelchair	Checked as baggage at no extra cost Can be used until boarding gate Delivered at baggage claim or aircraft door upon arrival
Battery-Powered Wheelchairs	Must meet FAA safety requirements Advance notice required Batteries must be securely attached and protected
Traveling with a Companion	Companion may assist if needed No extra charge for companion assistance
Airport Assistance	Available at all airports served by Hawaiian Airlines Staff will assist with check-in, security, and boarding
Contact Information	Phone: 1-800-367-5320 (U.S./Canada) or +1-808-835-3700 (international) Website: Hawaiian Airlines Accessibility

How to Request Hawaiian Airlines Wheelchair Assistance?

• During Booking: When booking your flight online or through a travel agent, you can request wheelchair assistance. Here’s how:
  • Visit the Hawaiian Airlines official website.
  • During the booking process, look for the “Special Assistance” or “Accessibility Services” section.
  • Select the type of assistance you need (e.g., wheelchair assistance to the gate, help with boarding, or assistance throughout the journey).

• After Booking: If you’ve already booked your flight and need to add wheelchair assistance, follow these steps:
  • Call the Hawaiian Airlines wheelchair assistance phone number: +1-800-367-5320.
  • Provide your booking reference number and request the necessary assistance.
  • You can also manage your booking online and add wheelchair assistance through the “Manage My Trip” section on the Hawaiian Airlines website.

• At the Airport: If you haven’t requested wheelchair assistance in advance, you can still request it at the airport. Simply inform a Hawaiian Airlines representative at the check-in counter, and they will arrange the service for you.

Types of Wheelchair Assistance Offered by Hawaiian Airlines

The next section table lists the many forms of wheelchair assistance that Hawaiian Airlines provides:

Type of Assistance	Description	When to Use
Wheelchair to the Gate	Assistance from the check-in counter to the departure gate.	Ideal for passengers who can board the aircraft independently but need help navigating the airport.
Wheelchair to the Aircraft	Assistance from the check-in counter to the aircraft seat.	Suitable for passengers who need help boarding the plane but can move short distances.
Wheelchair to the Destination	Assistance from the check-in counter to the arrival gate or baggage claim area.	Perfect for passengers who require help throughout the entire journey, including after landing.

What to Expect During Hawaiian Airlines Wheelchair Assistance?

The next medium-sized table describes what to anticipate when Hawaiian Airlines provides wheelchair assistance:

Stage of Journey	What to Expect	Details
Pre-Flight Assistance	Meet-and-greet service at check-in or curbside drop-off.	A representative will provide a wheelchair (if needed) and escort you through security.
Boarding Assistance	Priority boarding and help transferring to your seat.	Staff will assist you from the gate to your aircraft seat if requested.
In-Flight Assistance	Periodic check-ins by flight attendants.	Crew members will ensure your comfort and assist with any needs during the flight.
Deplaning Assistance	Wheelchair assistance upon landing.	A representative will meet you at the aircraft door and escort you to baggage claim or transit.
Arrival Assistance	Help with luggage and ground transportation.	Staff will assist you until you reach your final destination at the airport.
Staff Support	Professional and friendly assistance throughout the journey.	Hawaiian Airlines employees are trained to provide respectful and compassionate service.
Cost	Free of charge.	Wheelchair assistance is included as part of Hawaiian Airlines’ accessibility services.

Is There a Cost for Hawaiian Airlines Wheelchair Assistance?

This straightforward table provides an answer to the query: Does Hawaiian Airlines Charge for Wheelchair Assistance?

Question	Answer
Is Hawaiian Airlines Wheelchair Assistance Free?	Yes, Hawaiian Airlines provides wheelchair assistance free of charge.
What Services Are Included?	– Assistance to the gate – Assistance to the aircraft – Assistance to the destination.
Why Is It Free?	Hawaiian Airlines is committed to ensuring accessibility for all passengers.
Are There Hidden Fees?	No, there are no hidden fees for wheelchair assistance.

Hawaiian Airlines Wheelchair Assistance Phone Number

The Hawaiian Airlines Wheelchair Assistance Phone Number and associated contact information are shown in the following table:

Contact Method	Details
Phone Number	+1-800-367-5320 (Main Customer Service)
TTY Line	+1-877-296-1015 (For passengers with hearing or speech impairments)
Availability	24/7 for general inquiries and assistance requests.
Email	Available through the “Contact Us” form on the Hawaiian Airlines website.
Special Assistance	Request wheelchair assistance during booking or via “Manage My Trip.”

Tips for a Smooth Wheelchair Assistance Experience with Hawaiian Airlines

The one that follows is a list of tips in bullet points for a seamless wheelchair assistance experience when flying with Hawaiian Airlines:

• Request Assistance Early: Notify Hawaiian Airlines of your need for wheelchair assistance at least 48 hours before your flight to ensure availability.
• Arrive Early at the Airport: Arrive 2 hours before domestic flights and 3 hours before international flights to allow ample time for assistance.
• Confirm Your Request: Double-check your wheelchair assistance request by calling the Hawaiian Airlines wheelchair assistance phone number at +1-800-367-5320.
• Carry Important Documentation: Bring any medical documents or prescriptions that might be helpful for the airline staff to understand your needs.
• Pack Essentials in Carry-On: Keep medications, mobility aids, and other essentials in your carry-on bag for easy access during the flight.
• Communicate Clearly: Inform the airline staff about your specific needs (e.g., assistance to the gate, help boarding, or full assistance to the destination).
• Wear Comfortable Clothing: Dress in comfortable clothes and shoes to make transfers and movement easier.
• Stay Informed About Your Flight: Monitor your flight status for delays or gate changes, and inform the assistance staff if needed.
• Be Patient and Flexible: Allow extra time for assistance procedures, especially during peak travel hours.
• Provide Feedback: Share your experience with Hawaiian Airlines to help them improve their wheelchair assistance services.

Visit us: Lufthansa Wheelchair Assistance​

Conclusion

Hawaiian Airlines is dedicated to making air travel accessible and comfortable for all passengers. Whether you need assistance to the gate, help boarding the aircraft, or support throughout your journey, their wheelchair assistance services are designed to meet your needs. Remember to request the service in advance, arrive early, and contact the Hawaiian Airlines wheelchair assistance phone number at +1-800-367-5320 for any additional support.

FAQs on Hawaiian Airlines Wheelchair Assistance