As a leading global airline, China Airlines understands the importance of providing a seamless and efficient travel experience for its passengers. One of the key hubs for China Airlines is the Austin-Bergstrom International Airport (AUS) in Austin City, where the China Airlines AUS Terminal offers a world-class facility for both departing and arriving travelers.
The China Airlines terminal at AUS Airport is located at Terminal 1. Terminal 1 is a global gateway, serving millions of passengers each year. It is renowned for its modern facilities, excellent customer service, and convenient location.
What is the China Airlines AUS Terminal Address and Location Map?
China Airlines operates out of Terminal 1 at Austin-Bergstrom International Airport, located at:
3600 Presidential Blvd, Austin, TX 78719, American States
The China Airlines AUS Terminal is located within the larger Austin-Bergstrom International Airport complex. Passengers can refer to the comprehensive airport map available on the official AUS website to navigate the terminal and its various facilities.
China Airlines AUS Location Map
The China Airlines AUS Terminal is located within the larger Austin-Bergstrom International Airport complex. Passengers can refer to the comprehensive airport map available on the official AUS website to navigate the terminal and its various facilities.
The specific location of the China Airlines check-in counters, security checkpoints, and boarding gates can be found on the detailed AUS Terminal 1 map, which is available on the airport’s official website. This map provides a clear layout of the terminal and helps passengers plan their journey through the facility.
How to Contact China Airlines Terminal AUS?
To contact the China Airlines Terminal at AUS Airport, passengers can use the following contact information:
Airport Name
Austin-Bergstrom International Airport
Austin-Bergstrom International Airport Address
3600 Presidential Blvd, Austin, TX 78719, American States
Austin-Bergstrom International Airport Phone Number
By utilizing these various contact methods, China Airlines passengers can ensure they receive the support and information they need for a smooth and hassle-free travel experience at the AUS Terminal.
AUS China Airlines Terminal Departure
China Airlines Departure Terminal at AUS Airport
When traveling with China Airlines from Austin’s Austin-Bergstrom International Airport (AUS), passengers will depart from Terminal 1. When departing on a China Airlines flight from AUS, passengers should arrive at the airport with ample time to complete the following steps:
Check-in: Passengers can check-in at the dedicated China Airlines check-in counters or use the self-service kiosks located in the terminal.
Security Screening: Passengers must pass through the security checkpoints located in Terminal 1 before proceeding to their departure gate.
Immigration and Customs: For international flights, passengers will need to clear immigration and customs formalities prior to boarding their flight.
Boarding: Passengers should proceed to their assigned departure gate and board the aircraft according to the airline’s boarding instructions.
By providing a modern and well-equipped departure terminal, China Airlines ensures a seamless and efficient travel experience for its passengers departing from AUS Airport.
China Airlines AUS Terminal Arrivals
China Airlines Arrivals Terminal at AUS Airport
Passengers arriving on China Airlines flights at Austin-Bergstrom International Airport (AUS) will arrive at Terminal 1. When arriving at AUS on a China Airlines flight, passengers will go through the following steps:
Disembarkation: Passengers will disembark the aircraft at the designated arrival gate in Terminal 1.
Immigration and Customs: Passengers will need to proceed through immigration and customs formalities within the Terminal 1 facility. This includes clearing passport control and customs inspections.
Baggage Claim: After clearing immigration and customs, passengers can proceed to the baggage claim area to retrieve their checked luggage.
By arriving at the dedicated China Airlines terminal at AUS, passengers can expect a smooth and efficient arrival experience, with easy access to various ground transportation options and terminal facilities.
Queries Handled by China Airlines AUS Terminal
The China Airlines AUS Terminal handles a wide range of queries and requests from passengers. Some of the common queries and assistance provided by the China Airlines AUS Terminal include:
Flight Information and Status
Providing up-to-date information on flight schedules, delays, and cancellations
Assisting passengers with checking the status of their flights
Check-in and Boarding
Helping passengers with the check-in process, both at the counter and self-service kiosks
Providing guidance on the boarding procedures and gate information
Baggage Assistance
Addressing queries related to baggage policies, including allowances and fees
Assisting passengers with reporting lost, delayed, or damaged baggage
Ticketing and Reservations
Answering questions about ticket purchases, changes, and refunds
Providing information on fare classes, upgrades, and frequent flyer programs
Terminal Facilities and Amenities
Providing information about the terminal’s facilities, including dining, shopping, and lounge options
Assisting passengers with locating specific areas within the terminal, such as immigration, customs, and arrival/departure halls
By offering comprehensive support and assistance, the China Airlines AUS Terminal ensures a seamless and hassle-free travel experience for all its passengers.
China Airlines Facilities and Services Available at Austin-Bergstrom International Airport
China Airlines provides a wide range of facilities and services at Austin-Bergstrom International Airport to ensure a comfortable and convenient travel experience for its passengers. Some of the facilities and services available at China Airlines AUS Terminal include:
Check-in counters: AUS China Airlines Terminal provides dedicated check-in counters at AUS Terminal 1 for a smooth and hassle-free check-in process.
Baggage services: AUS China Airlines Terminal offers baggage services, including baggage check-in, baggage claim, and baggage storage facilities.
Duty-free shopping: AUS China Airlines Terminal offers a range of duty-free shopping options at AUS Terminal 1, including luxury brands, souvenirs, and travel essentials.
Food and beverage: AUS China Airlines Terminal provides a variety of food and beverage options at AUS Terminal 1, including restaurants, cafes, and bars.
Wi-Fi: AUS China Airlines Terminal offers complimentary Wi-Fi throughout AUS Terminal 1, ensuring passengers can stay connected while waiting for their flight.
China Airlines Terminal AUS is committed to providing exceptional service and facilities to its passengers at AUS Airport. In case of any queries or assistance, passengers can contact China Airlines or refer to the official AUS Airport Terminal Map for further guidance.
Why Must You Choose China Airlines AUS Terminal?
There are several reasons why passengers may choose to fly with China Airlines Terminal AUS:
Convenient location: China Airlines operates at AUS Terminal 1, which is conveniently located and easily accessible from all parts of Austin City and the surrounding areas.
Excellent customer service: China Airlines Terminal AUS is known for its exceptional customer service, with a team of dedicated professionals available 24/7 to assist passengers with their travel needs.
Modern facilities: China Airlines Terminal AUS is equipped with modern facilities, including comfortable seating, duty-free shopping, and a range of food and beverage options, ensuring a comfortable and enjoyable travel experience.
Premium lounges: China Airlines operates a premium lounge at AUS Terminal 1, offering a range of amenities such as comfortable seating, complimentary food and beverages, Wi-Fi, and business facilities.
Special assistance: China Airlines Terminal AUS provides special assistance to passengers with disabilities, ensuring a seamless and stress-free travel experience.
Competitive pricing: China Airlines Terminal AUS offers competitive pricing on its flights, making it an affordable option for travelers looking to fly to or from Austin City.
Global network: China Airlines Terminal AUS operates a global network of destinations, making it a convenient option for travelers looking to fly to Asia, Europe, or other parts of the world.
China Airlines AUS Terminal offers a range of benefits, including convenient location, excellent customer service, modern facilities, premium lounges, special assistance, competitive pricing, and a global network of destinations, making it an attractive option for travelers.
Parking and Transportation at Austin-Bergstrom International Airport
Austin-Bergstrom International Airport offers a range of parking and transportation options for passengers:
Parking: AUS Airport offers several parking options, including short-term, long-term, and economy parking. Short-term parking is available in the central terminal area, while long-term parking is available in the outlying parking lots. Economy parking is available at the airport’s off-site parking lots, which offer free shuttle service to and from the terminals.
Taxis: Taxis are readily available at AUS Airport, with designated taxi stands located outside each terminal. Taxis charge a flat rate for rides to Manhattan, and the fare is metered for rides to other destinations.
Ride-sharing: Ride-sharing services such as Uber and Lyft are available at AUS Airport, with designated pick-up areas located outside each terminal. Passengers can book a ride through the respective app and pay for their ride using a credit card.
Public transportation: AUS Airport is served by several public transportation options, including the AirTrain, which connects the airport to the Austin City subway and Long Island Rail Road. The AirTrain operates 24/7 and offers free transfers to the subway and LIRR.
Car rentals: Several car rental companies operate at AUS Airport, with rental counters located in the arrivals area of each terminal. Passengers can rent a car for the duration of their stay or for a one-way trip.
AUS Airport offers a range of parking and transportation options, including short-term, long-term, and economy parking, taxis, ride-sharing services, public transportation, and car rentals, ensuring a convenient and hassle-free travel experience for passengers.
Nearby Hotels and Accommodation at Austin-Bergstrom International Airport
There are several nearby hotels and accommodations available at Austin-Bergstrom International Airport:
TWA Hotel: The TWA Hotel is located within the iconic TWA Flight Center at AUS Airport and offers luxurious accommodations with modern amenities. The hotel features 512 guest rooms, a rooftop infinity pool, a fitness center, and several restaurants and bars.
Crowne Plaza AUS Airport Austin: The Crowne Plaza AUS Airport Austin is located just a few minutes away from AUS Airport and offers comfortable accommodations with modern amenities. The hotel features 335 guest rooms, a fitness center, a restaurant, and a bar.
Holiday Inn Express AUS Airport Area: The Holiday Inn Express AUS Airport Area is located just a short drive away from AUS Airport and offers comfortable accommodations with modern amenities. The hotel features 129 guest rooms, a fitness center, a complimentary breakfast buffet, and a business center.
Hampton Inn AUS: The Hampton Inn NY-AUS is located just a few minutes away from AUS Airport and offers comfortable accommodations with modern amenities. The hotel features 216 guest rooms, a fitness center, a complimentary breakfast buffet, and a business center.
Fairfield Inn & Suites by Marriott Austin AUS Airport: The Fairfield Inn & Suites by Marriott Austin AUS Airport is located just a short drive away from AUS Airport and offers comfortable accommodations with modern amenities. The hotel features 147 guest rooms, a fitness center, a complimentary breakfast buffet, and a business center.
There are several nearby hotels and accommodations available at AUS Airport, including the TWA Hotel, Crowne Plaza AUS Airport Austin, Holiday Inn Express AUS Airport Area, Hampton Inn NY-AUS, and Fairfield Inn & Suites by Marriott Austin AUS Airport, offering a range of amenities and services to suit different travel needs and budgets.
Special Assistance at Austin-Bergstrom International Airport (AUS)
Austin-Bergstrom International Airport (AUS) offers special assistance to passengers with disabilities to ensure a smooth and comfortable travel experience.
Wheelchair assistance: AUS Airport provides wheelchair assistance to passengers with mobility impairments. Passengers can request wheelchair assistance at the time of booking or by informing the airline at least 48 hours prior to their flight.
Escort assistance: AUS Airport provides escort assistance to passengers with visual or hearing impairments. Passengers can request escort assistance at the time of booking or by informing the airline at least 48 hours prior to their flight.
Service animals: AUS Airport allows passengers to travel with service animals, including guide dogs, hearing dogs, and emotional support animals. Passengers are required to provide documentation from a licensed mental health professional for emotional support animals.
Accessible parking: AUS Airport offers accessible parking spaces for passengers with disabilities. These parking spaces are located in close proximity to the terminal buildings and are equipped with wheelchair-accessible shuttle buses.
TTY/TDD phones: AUS Airport provides TTY/TDD phones for passengers with hearing or speech impairments. These phones are located throughout the airport and are available for use 24/7.
Assistive listening devices: AUS Airport provides assistive listening devices for passengers with hearing impairments. These devices can be used in public areas such as check-in counters, security checkpoints, and boarding gates.
AUS Airport offers a range of special assistance services to passengers with disabilities, including wheelchair assistance, escort assistance, service animals, accessible parking, TTY/TDD phones, and assistive listening devices, ensuring a smooth and comfortable travel experience for all passengers.
China Airlines Lounges and Waiting Areas at Austin-Bergstrom International Airport
China Airlines offers comfortable and well-equipped lounges and waiting areas for its passengers at the Austin-Bergstrom International Airport (AUS) in Austin.
China Airlines Lounges at AUS Airport
China Airlines Lounge
Location: Airside, near Gate 1
Amenities: Comfortable seating, complimentary food and beverages, business facilities, shower rooms, and quiet zones
Dynasty Lounge
Location: Airside, near Gate 4
Amenities: Spacious seating areas, extensive food and beverage selection, business center, and shower facilities
Waiting Areas at the China Airlines AUS Terminal
Departure Lounges
Arrival Halls
Spacious seating areas with ample space for passengers to relax and wait for their flights
Access to dining options, duty-free shopping, and other terminal amenities
Designated areas for passengers to meet and greet their arriving loved ones
Convenient access to ground transportation options, such as taxis, rideshares, and public transit
Throughout the China Airlines AUS Terminal, passengers can enjoy free high-speed Wi-Fi, power outlets, and other amenities to make their travel experience more comfortable and productive.
By providing these exceptional lounges and waiting areas, China Airlines ensures that its passengers can enjoy a premium travel experience from the moment they step into the AUS Terminal.
FAQs on AUS Airport Terminal China Airlines
Here are the answers to the FAQs:
What terminal does China Airlines fly out of at AUS Airport?
China Airlines operates out of Terminal 1 at Austin-Bergstrom International Airport (AUS).
Where is the China Airlines check-in counter located at Austin-Bergstrom International Airport (AUS)?
The China Airlines check-in counters are located within Terminal 1 at AUS Airport.
Does Austin-Bergstrom International Airport have a China Airlines lounge?
Yes, Austin-Bergstrom International Airport (AUS) has two China Airlines lounges located in Terminal 1: the China Airlines Lounge and the Dynasty Lounge.
Where can I find the China Airlines baggage claim area at Austin-Bergstrom International Airport?
Passengers arriving on China Airlines flights will be able to retrieve their checked baggage from the baggage claim area within Terminal 1 at AUS Airport.
Does Austin-Bergstrom International Airport (AUS) have a hotel?
Yes, there are several hotels located near AUS Airport, such as the Courtyard by Marriott Austin AUS Airport, Sheraton AUS Airport Hotel, and Hilton Garden Inn Austin/AUS Airport.
Where can I exchange currency at AUS Airport?
There are currency exchange services available within the terminals at AUS Airport, including near the baggage claim areas and in the departure lounges.
Where can I find the China Airlines ticket counter at AUS Airport?
The China Airlines ticket counters are located within Terminal 1 at AUS Airport, near the check-in and departure areas.
Does Austin-Bergstrom International Airport have Wi-Fi?
Yes, Austin-Bergstrom International Airport (AUS) provides free high-speed Wi-Fi throughout the terminals for passengers.
Where can I find a charging station at AUS Airport?
Charging stations and power outlets are available throughout the terminals at AUS Airport, including in the departure lounges, gate areas, and other common spaces.
How early should I arrive at AUS Airport for a China Airlines flight?
It is recommended to arrive at AUS Airport at least 2 hours prior to your scheduled China Airlines departure time to allow for check-in, security screening, and boarding.
Can I bring food through security at AUS Airport?
Yes, passengers are generally allowed to bring food items through security at AUS Airport, as long as they comply with the TSA’s regulations for carry-on items.
Can I store my luggage at AUS Airport?
Yes, AUS Airport offers luggage storage and left luggage services for passengers who need to store their belongings during their travels.
What is the address of the China Airlines AUS Terminal?
The China Airlines terminal is located at 3600 Presidential Blvd, Austin, TX 78719, American States.
What is the phone number for the China Airlines AUS Terminal?
The phone number for the China Airlines AUS Terminal is 1 512-530-2242.
What amenities and services are available at the Austin-Bergstrom International Airport (AUS)?
AUS Airport offers a wide range of amenities and services, including check-in facilities, security checkpoints, passenger lounges, dining options, duty-free shopping, and ground transportation access.
What ground transportation options are available at the China Airlines AUS Terminal?
Passengers can access taxis, ride-sharing services, public transportation (AirTrain, subway, and buses), and hotel shuttle services from the China Airlines AUS Terminal.
Are there any nearby hotels or accommodations for China Airlines passengers at Austin-Bergstrom International Airport?
Yes, there are several hotels located in close proximity to AUS Airport, such as the Courtyard by Marriott, Sheraton, and Hilton Garden Inn, which offer convenient shuttle services to the terminals.
What special assistance is available at the China Airlines AUS Terminal?
The China Airlines AUS Terminal provides special assistance services for passengers with disabilities, medical needs, reduced mobility, and those traveling with children or requiring language support.
What is the process for handling lost or delayed baggage at the Austin-Bergstrom International Airport?
Passengers should report any lost or delayed baggage to the China Airlines staff at the AUS Terminal, who will assist in locating and retrieving the missing items.
How can I contact the China Airlines AUS Terminal for further assistance?
Passengers can contact the China Airlines AUS Terminal by calling 1 512-530-2242 or by sending an email to AUS.
