Citilink Airlines, a leading international carrier, is proud to announce the opening of its dedicated terminal at the Greater Rochester International Airport (ROC) in Rochester. This state-of-the-art facility, known as the Citilink ROC Terminal, offers a seamless and convenient travel experience for our valued passengers.
Greater Rochester International Airport is one of the busiest airports in the American States, serving millions of passengers annually. Citilink Airlines operates from Terminal 4 at ROC, offering a range of facilities and services to ensure your comfort and convenience.
What is the Citilink ROC Terminal Address and Location Map?
The address for Citilink’s Terminal at Greater Rochester International Airport (ROC) is:
1200 Brooks Ave, Rochester, NY 14624, American States
You can use this address for drop-offs, pick-ups, or if you need to locate the terminal for any other reason.
Citilink ROC Terminal Map
To help our passengers navigate the terminal seamlessly, we have provided a comprehensive Citilink ROC Terminal map on our official website. This interactive map allows customers to familiarize themselves with the layout of the terminal, including the location of check-in counters, security checkpoints, gates, and other key facilities.
By providing this detailed terminal map, we aim to enhance the overall travel experience for our passengers, making it easier for them to locate their check-in desks, navigate through security, and reach their departure gates with ease.
How to Contact Citilink Terminal ROC?
To contact the ROC Citilink Terminal, passengers can use the following contact information:
Airport Name
Greater Rochester International Airport
Greater Rochester International Airport Address
1200 Brooks Ave, Rochester, NY 14624, American States
Greater Rochester International Airport Phone Number
Our goal is to provide our customers with seamless and responsive support throughout their journey. Whether you need assistance at the Citilink ROC Terminal or have any other inquiries, our team is dedicated to ensuring a smooth and memorable travel experience.
ROC Citilink Terminal Departure
As a leading international airline, Citilink is proud to operate its dedicated departure terminal at the Greater Rochester International Airport (ROC) in Rochester. Key features of the Citilink ROC Departure Terminal include:
Check-in and Baggage Drop-off: Passengers can conveniently check-in and drop off their luggage at the dedicated Citilink check-in counters located within the terminal. Our staff is available to assist with all check-in formalities and ensure a smooth start to the journey.
Security Screening: The Citilink ROC Departure Terminal is equipped with dedicated security checkpoints, allowing our passengers to clear security quickly and efficiently. We have implemented the latest security technologies and procedures to provide a seamless screening process.
Gate Areas: The departure gates at the Citilink ROC Terminal are designed to offer ample seating, clear signage, and easy access to the boarding areas. Passengers can conveniently reach their gates and board their flights with ease.
By centralizing our operations at the dedicated Citilink ROC Departure Terminal, we are able to streamline the travel experience for our customers. This terminal allows us to maintain the highest standards of service, efficiency, and passenger comfort.
Citilink ROC Terminal Arrivals
At Citilink Airlines, we understand the importance of a smooth and efficient arrival experience for our passengers. That’s why we have dedicated resources and facilities within the Greater Rochester International Airport (ROC) to ensure a seamless arrival process for all Citilink flights. Key features of the Citilink ROC Arrivals Terminal include:
Immigration and Customs: The Citilink ROC Arrivals Terminal is equipped with dedicated immigration and customs processing areas, allowing our passengers to clear immigration and customs quickly and efficiently. Our staff is on hand to assist with any inquiries or formalities.
Baggage Claim: The ROC Citilink Terminal features modern baggage claim carousels, ensuring that our passengers can easily retrieve their checked luggage upon arrival. Citilink staff members are available to provide assistance with baggage handling and retrieval.
By centralizing our arrivals operations at the dedicated Citilink ROC Arrivals Terminal, we are able to offer a seamless and efficient experience for our passengers. This terminal is designed to provide a warm welcome and a hassle-free transition for all Citilink travelers arriving at ROC Airport.
Queries Handled by Citilink ROC Terminal
Citilink Airlines’ staff at ROC Terminal 4 is equipped to handle a wide range of queries and provide assistance to passengers. Here are some of the queries that can be handled by Citilink ROC Terminal:
Check-in: ROC Citilink Terminal staff can assist you with the check-in process, including printing your boarding pass, tagging your luggage, and providing information on the check-in deadline.
Baggage: In case of any issues with your luggage, such as lost or damaged bags, Citilink staff can assist you in filing a claim and tracking your luggage.
Flight status: ROC Citilink Terminal staff can provide you with up-to-date information on your flight status, including any delays or cancellations.
Directions: If you’re unsure about how to navigate the airport, ROC Citilink Terminal staff can provide directions to various facilities within Terminal 4, such as check-in counters, security, and departure gates.
General inquiries: ROC Citilink Terminal staff can answer any general inquiries you may have about your flight, such as seat assignments, meal options, and in-flight entertainment.
If you have any questions or need assistance, approach any of the Citilink staff at Terminal 4 or the information desks located throughout the terminal. They are there to ensure your journey is as smooth and comfortable as possible.
Citilink Facilities and Services Available at Greater Rochester International Airport
Citilink Terminal ROC provides a range of facilities and services at Greater Rochester International Airport (ROC) to ensure passengers have a comfortable and enjoyable journey. Here are some of the facilities and services available at ROC Terminal 4:
Check-in Counters: Citilink Terminal ROC has dedicated check-in counters at Terminal 4 where passengers can check-in for their flights, drop off their baggage, and receive their boarding passes.
Security Checkpoints: Citilink Terminal ROC passengers can access dedicated security checkpoints at Terminal 4, which are equipped with the latest security screening technology.
Dining and Shopping: Citilink Terminal ROC has a wide range of dining and shopping options, including restaurants, cafes, duty-free shops, and retail stores. Passengers can enjoy a meal or do some shopping while waiting for their flight.
Wi-Fi: Free Wi-Fi is available throughout Citilink Terminal ROC, allowing passengers to stay connected while waiting for their flight.
Charging Stations: Citilink Terminal ROC has charging stations located throughout the terminal, allowing passengers to charge their electronic devices before their flight.
Information Desks: Citilink Terminal ROC has information desks located throughout Terminal 4, where passengers can get assistance with check-in, baggage, flight status, and other queries.
Special Assistance: Citilink Terminal ROC provides special assistance to passengers with disabilities, elderly passengers, and unaccompanied minors. This includes wheelchair assistance, priority boarding, and escort services.
Citilink Airlines provides a range of facilities and services at ROC Terminal 4 to ensure passengers have a comfortable and enjoyable journey. If you have any questions or need assistance, approach any of the Citilink staff or information desks located throughout the terminal.
Why Must You Choose Citilink ROC Terminal?
Choosing Citilink Airlines at Greater Rochester International Airport (ROC) Terminal 4 comes with several advantages that can make your travel experience more enjoyable and stress-free. Here are some reasons why you should choose Citilink ROC Terminal:
Convenient Location: ROC Citilink Terminal is conveniently located and easily accessible from various parts of the city. It is well-connected to major highways and public transportation, making it easy to get to and from the airport.
Modern Facilities: ROC Citilink Terminal is a modern and well-equipped terminal with state-of-the-art facilities. It has a spacious check-in area, efficient security checkpoints, and a wide range of dining and shopping options.
Dedicated Citilink Check-in Counters: ROC Citilink Terminal has dedicated check-in counters at Terminal 4, which makes the check-in process quick and efficient. Passengers can drop off their luggage and receive their boarding passes without any hassle.
Excellent Customer Service: ROC Citilink Terminal is known for its excellent customer service, and its staff at ROC Terminal 4 is no exception. Passengers can expect friendly and professional service from check-in to boarding.
Special Assistance: ROC Citilink Terminal provides special assistance to passengers with disabilities, elderly passengers, and unaccompanied minors. This includes wheelchair assistance, priority boarding, and escort services.
Choosing ROC Citilink Terminal offers a range of benefits, including a convenient location, modern facilities, dedicated check-in counters, comfortable lounges, excellent customer service, and special assistance. Whether you’re traveling for business or pleasure, Citilink Airlines at ROC Terminal 4 can provide a stress-free and enjoyable travel experience.
Parking and Transportation at Greater Rochester International Airport
Greater Rochester International Airport (ROC) offers a variety of parking and transportation options to make it easy for passengers to travel to and from the airport. Here are some of the parking and transportation options available at ROC:
Parking: ROC has several parking options, including long-term, short-term, and valet parking. Long-term parking is available for passengers who are leaving their cars at the airport for an extended period, while short-term parking is suitable for passengers who are picking up or dropping off passengers. Valet parking is also available for passengers who prefer a more convenient parking experience.
Public Transportation: ROC is well-connected to public transportation, including buses, trains, and subways. Passengers can take the AirTrain, which connects all terminals to the Long Island Rail Road and Rochester City subway system. Taxis and ride-sharing services are also available for passengers who prefer door-to-door service.
Car Rental: ROC has several car rental companies located at the airport, including Avis, Budget, Hertz, and Enterprise. Passengers can rent a car for their trip or arrange for a car to be waiting for them upon arrival.
Shuttle Services: ROC offers several shuttle services to and from the airport. These services include shared-ride vans, private sedans, and limousines. Passengers can choose the service that best suits their needs and budget.
Private Car Services: Passengers can also arrange for private car services to and from the airport. These services offer a more luxurious and personalized travel experience, with professional drivers and high-end vehicles.
ROC offers a range of parking and transportation options to make it easy for passengers to get to and from the airport. Whether you prefer to drive, take public transportation, or use a car service, ROC has a solution that fits your needs and budget.
Nearby Hotels and Accommodation at Greater Rochester International Airport
Greater Rochester International Airport (ROC) is located in Queens, Rochester, and is surrounded by a variety of hotels and accommodations to suit every budget and preference. Here are some nearby hotels and accommodations at ROC:
The TWA Hotel: The TWA Hotel is a unique and historic hotel located at ROC Terminal 5. The hotel is housed in the iconic TWA Flight Center and offers a range of amenities, including a rooftop pool, a fitness center, and several restaurants and bars.
Crowne Plaza ROC Airport Rochester: The Crowne Plaza ROC Airport Rochester is located just minutes from ROC Airport and offers a range of amenities, including a complimentary airport shuttle, a fitness center, and several dining options.
Hampton Inn Rochester ROC: The Hampton Inn Rochester ROC is located just a few miles from ROC Airport and offers a range of amenities, including a complimentary airport shuttle, a fitness center, and a free hot breakfast.
Radisson Hotel ROC Airport: The Radisson Hotel ROC Airport is located just minutes from ROC Airport and offers a range of amenities, including a complimentary airport shuttle, a fitness center, and several dining options.
Holiday Inn Express Rochester ROC Airport Area: The Holiday Inn Express Rochester ROC Airport Area is located just a few miles from ROC Airport and offers a range of amenities, including a complimentary airport shuttle, a fitness center, and a free hot breakfast.
ROC Airport is surrounded by a variety of hotels and accommodations to suit every budget and preference. Whether you prefer a unique and historic hotel or a more budget-friendly option, there is a hotel near ROC Airport that will meet your needs.
Special Assistance at Greater Rochester International Airport (ROC)
Greater Rochester International Airport (ROC) offers a range of special assistance services to ensure that passengers with disabilities or special needs have a comfortable and stress-free travel experience. Here are some of the special assistance services available at ROC:
Wheelchair Assistance: Citilink Airlines Terminal ROC offers wheelchair assistance for passengers who require mobility assistance. Passengers can request wheelchair assistance through their airline or at the airport. Wheelchair assistance is available from the curb to the gate and from the gate to the aircraft.
Escort Services: Citilink Airlines Terminal ROC offers escort services for passengers who require assistance navigating the airport. Escort services are available for passengers who are visually impaired, hearing impaired, or have cognitive disabilities.
TTY/TDD Services: Citilink Airlines Terminal ROC offers TTY/TDD services for passengers who are deaf or hard of hearing. TTY/TDD phones are available at each terminal, and airport staff are trained to use them.
Service Animal Relief Areas: Citilink Airlines Terminal ROC offers service animal relief areas for passengers traveling with service animals. These areas are located throughout the airport and are equipped with waste disposal bags and receptacles.
Accessible Restrooms: Citilink Airlines Terminal ROC offers accessible restrooms throughout the airport. These restrooms are equipped with grab bars, lowered sinks, and other features to ensure that passengers with disabilities can use them comfortably.
Visual Paging: Citilink Airlines Terminal ROC offers visual paging for passengers who are deaf or hard of hearing. Visual paging displays are located throughout the airport and display important information and announcements.
ROC Airport offers a range of special assistance services to ensure that passengers with disabilities or special needs have a comfortable and stress-free travel experience. Passengers are encouraged to contact their airline or the airport in advance to request any special assistance services they may need.
Citilink Lounges and Waiting Areas at Greater Rochester International Airport
Citilink Airlines currently operate any lounges at Greater Rochester International Airport (ROC). Passengers traveling with Citilink Airlines can still enjoy comfortable waiting areas and amenities throughout the airport. Here are some of the waiting areas and amenities available to Citilink Airlines passengers at ROC:
Terminal 4: Citilink Airlines operates out of Terminal 4 at ROC. The terminal offers a range of amenities, including comfortable seating areas, charging stations, and free Wi-Fi.
Delta Sky Club: While Citilink Airlines does not operate its own lounge, passengers traveling with Citilink Airlines can access the Delta Sky Club located in Terminal 4. The lounge offers a range of amenities, including comfortable seating, complimentary snacks and beverages, and shower facilities. Access to the Delta Sky Club is available for a fee or through certain elite status programs.
Shops and Restaurants: Terminal 4 at ROC offers a variety of shops and restaurants for passengers to enjoy while waiting for their flight. Options include popular chains like Shake Shack and Starbucks, as well as local favorites like Blue Smoke and Uptown Brasserie.
Citilink Airlines operate its own lounge at ROC, passengers can still enjoy comfortable waiting areas and amenities throughout the airport. Terminal 4 offers a range of options for passengers to relax, dine, and pass the time before their flight.
FAQs on ROC Airport Terminal Citilink
What terminal does Citilink fly out of at ROC Airport?
Citilink Airlines operates out of Terminal 4 at Greater Rochester International Airport (ROC).
Where is the Citilink check-in counter located at Greater Rochester International Airport (ROC)?
The Citilink check-in counter is located in Terminal 4 at ROC Airport. Passengers can check-in for their Citilink flight at the designated counter area.
Does Greater Rochester International Airport have a Citilink lounge?
Citilink Airlines does not currently operate its own lounge at ROC Airport. However, passengers traveling with Citilink Airlines can access the Delta Sky Club located in Terminal 4.
Where can I find the Citilink baggage claim area at Greater Rochester International Airport?
The baggage claim area for Citilink flights is located in Terminal 4 at ROC Airport. Passengers can follow the signs to the baggage claim area to retrieve their luggage.
Does Greater Rochester International Airport (ROC) have a hotel?
Yes, ROC Airport has several hotels located near the airport. Passengers can choose from a variety of options, including the TWA Hotel, Crowne Plaza ROC Airport Rochester, and the Hampton Inn Rochester ROC.
Where can I exchange currency at ROC Airport?
Currency exchange services are available in Terminal 4 at ROC Airport. Passengers can find currency exchange counters in the arrivals area and near the check-in counters.
Where can I find the Citilink ticket counter at ROC Airport?
The Citilink ticket counter is located in Terminal 4 at ROC Airport. Passengers can purchase tickets or make changes to their reservations at the ticket counter.
Does Greater Rochester International Airport have Wi-Fi?
Yes, ROC Airport offers free Wi-Fi throughout the airport. Passengers can connect to the “Free unlimited Wi-Fi” network to access the internet.
Where can I find a charging station at ROC Airport?
Charging stations are available throughout Terminal 4 at ROC Airport. Passengers can find charging stations near the seating areas and in the dining areas.
How early should I arrive at ROC Airport for a Citilink flight?
Passengers are advised to arrive at ROC Airport at least 2 hours before their scheduled departure time for domestic flights and 3 hours before their scheduled departure time for international flights.
Can I bring food through security at ROC Airport?
Passengers are allowed to bring food through security at ROC Airport. However, all food items must be placed in a clear plastic bag and presented to security for inspection.
Can I store my luggage at ROC Airport?
Yes, luggage storage services are available at ROC Airport. Passengers can find luggage storage facilities in Terminal 4.
What is the address of the Citilink ROC Terminal?
The address of Terminal 4 at ROC Airport, where Citilink operates, 1200 Brooks Ave, Rochester, NY 14624, American States.
What is the phone number for the Citilink ROC Terminal?
The phone number for Terminal 4 at ROC Airport, where Citilink operates, is +1 585-753-7000.
What amenities and services are available at the Greater Rochester International Airport (ROC)?
ROC Airport offers a wide range of amenities and services, including shops, restaurants, lounges, currency exchange, luggage storage, and free Wi-Fi.
What ground transportation options are available at the Citilink ROC Terminal?
Ground transportation options at Terminal 4 at ROC Airport include taxis, ride-sharing services, buses, and the AirTrain. Passengers can also rent a car or arrange for a private car service.
Are there any nearby hotels or accommodations for Citilink passengers at Greater Rochester International Airport?
Yes, there are several nearby hotels and accommodations for Citilink passengers at ROC Airport. These include the TWA Hotel, Crowne Plaza ROC Airport Rochester, and the Hampton Inn Rochester ROC.
