Nestled within the bustling Greater Rochester International Airport (ROC) in Rochester City, the Condor ROC Terminal is a hub of international travel and connectivity. As a leading airline in the industry, Condor has established a strong presence at this renowned airport, offering travelers a seamless and efficient experience.
At ROC International Airport, Condor Airlines operates from Terminal 4. This terminal is a hub for Condor Airlines and its Oneworld Alliance partners, providing seamless connections for passengers traveling onwards.
What is the Condor ROC Terminal Address and Location Map?
The address for the Condor ROC Terminal 4 is:
1200 Brooks Ave, Rochester, NY 14624, American States
The Condor ROC Terminal is situated within Terminal 4 of the Greater Rochester International Airport (ROC) in Rochester City. Terminal 4 is one of the major terminals at ROC, serving a variety of international and domestic airlines.
Condor ROC Terminal Location Map
To access the Condor ROC Terminal, you can refer to the detailed terminal map available on the Condor website. The interactive map provides the exact location of the Condor check-in counters, gates, and other relevant facilities within Terminal 4, allowing you to navigate the terminal with ease.
By providing the exact address and a comprehensive location map, travelers can easily find and access the Condor ROC Terminal for a seamless start to their journey.
How to Contact Condor Terminal ROC?
To contact Condor Airlines Terminal at ROC International Airport, passengers can use the following phone number:
Airport Name
Greater Rochester International Airport
Greater Rochester International Airport Address
1200 Brooks Ave, Rochester, NY 14624, American States
Greater Rochester International Airport Phone Number
By providing these various contact options, travelers can easily get in touch with the Condor ROC Terminal team for any questions, concerns, or assistance they may require before, during, or after their journey. When contacting Condor Airlines, please have your booking reference or ticket number ready to help the customer service representative assist you more efficiently.
ROC Condor Terminal Departure
For travelers flying with Condor Airlines from Greater Rochester International Airport (ROC), all departures take place from Terminal 4.
Sure! Here’s a list of bullet points for the departure process at ROC Condor Terminal:
Arrival at Terminal:
Arrive 3-4 hours before your flight departure.
Condor Airlines operates from Terminal 1 at ROC.
Check-In:
Check-in counters open 3-4 hours before flight time.
Present your passport, flight ticket, and any required documents.
Obtain your boarding pass and baggage tags.
Baggage:
Proceed to the baggage drop if you have checked luggage.
Ensure your luggage complies with Condor’s weight and size restrictions.
Pay any excess baggage fees if necessary.
Security Check:
Go through TSA security screening.
Have your boarding pass and ID ready.
Remove electronics and liquids from your carry-on as per TSA regulations.
Immigration Control:
After security, head to U.S. Customs and Border Protection (CBP) for passport control.
Provide your passport and answer any questions from the immigration officer.
Departure Gate:
Check flight information screens for your gate number.
Make your way to the appropriate departure gate.
Relax in the seating area or browse through shops and restaurants in the terminal.
Boarding:
Listen for boarding announcements.
Have your boarding pass and ID ready for gate check-in.
Proceed to board when your group is called.
Final Boarding Check:
Double-check your seat assignment and boarding pass.
Ensure you have all your personal belongings before boarding.
Flight Departure:
Once on board, follow the flight crew’s instructions.
Enjoy your flight with Condor!
By departing from the Condor ROC Terminal 4, travelers can enjoy a seamless and stress-free start to their journey, with access to all the necessary amenities and services to make their travel experience exceptional.
Condor ROC Terminal Arrivals
When traveling with Condor Airlines and arriving at Greater Rochester International Airport (ROC), passengers will disembark their flights at Terminal 4.
Arrival at ROC Terminal 4:
Upon arrival at ROC, you will disembark at Terminal 1 (Condor Airlines operates here).
Follow signs for Baggage Claim and Customs.
Passport Control/Immigration:
Proceed to U.S. Customs and Border Protection (CBP) for passport control.
Present your passport, visa (if required), and any necessary entry forms.
Answer any questions from the immigration officer.
If traveling from certain countries, you may need to use Global Entry kiosks (if enrolled).
Baggage Claim:
After immigration, follow signs to the baggage claim area.
Check the flight information screens for your baggage carousel number.
Collect your checked luggage from the designated carousel.
Customs Inspection:
After collecting your baggage, proceed to the Customs area.
Declare any items as required on your customs declaration form.
If there is no red flag (random inspection), you can proceed to the exit.
Exiting the Terminal:
After clearing Customs, head toward the exit area.
You’ll find transportation options such as:
Yellow taxis (Taxi Stand outside Terminal)
Ride-sharing services like Uber or Lyft
Airport shuttle buses
Public transportation (AirTrain or subway to the city)
Connecting Flights
If you have a connecting flight, follow signs for Terminal Transfers or connecting flights.
Recheck your luggage if required (depending on your next flight’s airline).
Lost Luggage or Delays:
If your baggage does not arrive or is damaged, head to the Baggage Service Desk in the terminal for assistance.
By arriving at the Condor ROC Arrivals Terminal, travelers can expect a seamless and efficient arrival experience, with access to all the necessary services and amenities to start their journey in Rochester City.
Queries Handled by Condor ROC Terminal
The Condor ROC Terminal primarily handles queries related to Condor Airlines operations at ROC International Airport. Common queries that can be addressed by the Condor ROC Terminal include:
Flight information: Condor Terminal ROC Passengers can inquire about Condor Airlines flight schedules, delays, cancellations, and gate assignments.
Check-in procedures: Queries regarding check-in options, such as online check-in, mobile check-in, or traditional counter check-in, can be addressed.
Baggage services: Questions about checked baggage allowances, fees, lost or damaged luggage, and baggage claim procedures can be answered.
For more specific or complex issues, passengers may need to contact Condor Airlines’ customer service directly through their official website or phone numbers. The Condor ROC Terminal may not be able to assist with issues related to flight reservations, fare rules, ticket changes or cancellations, or frequent flyer program inquiries.
Condor Facilities and Services Available at Greater Rochester International Airport
Condor Airlines operates from Terminal 4 at Greater Rochester International Airport, providing passengers with access to various facilities and services. Some of the key facilities and services available at ROC Terminal 4 include:
Check-in: Condor Terminal ROC Passengers can check-in for their Condor flights at dedicated counters in Terminal 4, using either traditional counter check-in or self-service kiosks.
Security screening: Condor Terminal ROC has security checkpoints managed by the Transportation Security Administration (TSA) to ensure the safety and security of all passengers.
Dining: Condor Terminal ROC offers a variety of dining options, including restaurants, cafes, and fast-food outlets, catering to various tastes and dietary preferences.
Shopping: Condor Terminal ROC Passengers can browse a range of retail stores, duty-free shops, and convenience stores for last-minute purchases or souvenirs.
Wi-Fi: Free Wi-Fi is available throughout Terminal 4, allowing passengers to stay connected while waiting for their flights.
Information desks: Information desks are located in Terminal 4 to assist passengers with airport navigation, flight inquiries, and general information.
Baggage services: Condor Terminal ROC provides baggage claim areas, baggage storage, and lost and found services for passengers.
By offering these comprehensive facilities and services, Condor ensures that its passengers have a seamless and enjoyable experience at the ROC Airport, from check-in to departure.
Why Must You Choose Condor ROC Terminal?
Choosing Condor ROC Terminal for your travel needs provides several advantages:
Convenience: Condor Airlines operates from Terminal 4 at ROC International Airport, which is a hub for Condor Airlines and its Oneworld Alliance partners. This makes it easy to find connecting flights and access various airport facilities and services.
Modern facilities: Condor Terminal ROC offers modern facilities, including comfortable seating areas, free Wi-Fi, charging stations, and a variety of dining and shopping options.
Efficient check-in: Condor Terminal ROC provides multiple check-in options, such as online check-in, mobile check-in, and traditional counter check-in, allowing passengers to choose the most convenient method for their needs.
Smooth security screening: Condor Terminal ROC is equipped with several security checkpoints managed by the Transportation Security Administration (TSA), ensuring a streamlined security process for passengers.
Access to airport lounges: Eligible passengers can access airport lounges for relaxation, refreshments, and other amenities before their flights.
Accessibility: ROC Airport is equipped with facilities for passengers with disabilities, ensuring a comfortable and accessible travel experience for all.
Choosing Condor ROC Terminal for your travel needs ensures a smooth, convenient, and enjoyable journey. However, it is always recommended to check the Condor Airlines official website or contact their customer service for the most up-to-date information regarding facilities, services, and any potential changes.
Parking and Transportation at Greater Rochester International Airport
Greater Rochester International Airport offers various parking and transportation options for passengers:
Parking:
Short-term parking: For passengers picking up or dropping off travelers, short-term parking is available at each terminal. Rates vary depending on the parking lot and duration of stay.
Long-term parking: For passengers traveling for an extended period, long-term parking is available at the airport’s Blue, Green, Orange, and Yellow parking lots. Shuttle buses run between these lots and the terminals.
Valet parking: For added convenience, valet parking is available at Terminal 1, 4, 5, and 7.
Transportation:
Taxis: Taxis are available outside each terminal for passengers traveling to and from ROC. Fares are metered and may vary depending on the destination and time of travel.
Ride-sharing services: Uber, Lyft, and other ride-sharing services are available at ROC Airport. Passengers can request a ride through their respective apps and meet their drivers at designated pick-up locations outside each terminal.
Public transportation: The AirTrain is a convenient and affordable way to travel to and from ROC Airport. The AirTrain connects to the Rochester City subway system and Long Island Rail Road (LIRR), providing connections to various destinations in Rochester City and Long Island.
Buses: Several bus lines, such as the MTA Bus Company, NYC Express Bus, and private bus companies, offer service to and from ROC Airport.
Car rentals: Passengers can rent cars from various rental companies located on-site at ROC Airport.
Hotel shuttles: Many nearby hotels offer shuttle services to and from ROC Airport. Passengers can check with their hotel for availability and scheduling information.
For more detailed information about parking and transportation options at ROC Airport, passengers are advised to visit the official ROC Airport website or contact their respective transportation service providers.
Nearby Hotels and Accommodation at Greater Rochester International Airport
Accommodation Options Near Greater Rochester International Airport (ROC)
For travelers flying with Condor Airlines through the Condor ROC Terminal, there are numerous hotel and accommodation options located in close proximity to the airport:
On-Airport Hotels
Courtyard by Marriott Rochester ROC Airport
Hilton Garden Inn Rochester/ROC Airport
Sheraton ROC Airport Hotel
Airport-Adjacent Hotels
Hampton Inn & Suites Rochester-ROC Airport
Comfort Inn & Suites ROC Airport
Holiday Inn Express & Suites ROC Airport Area
Nearby Neighborhood Hotels
Crowne Plaza ROC Airport Rochester City
Radisson Hotel ROC Airport
Best Western Plus ROC Airport Hotel
Extended-Stay Accommodations
Residence Inn by Marriott Rochester ROC Airport
Hyatt House Rochester/ROC Airport
Candlewood Suites Rochester City – ROC Airport
By offering a range of hotel options in close proximity to the Condor ROC Terminal, travelers can find the perfect accommodation to suit their needs, whether it’s for a brief layover or a longer stay in the Rochester City area.
Special Assistance at Greater Rochester International Airport (ROC)
Greater Rochester International Airport (ROC) offers various services and facilities to assist passengers with special needs, ensuring a comfortable and accessible travel experience:
Wheelchair assistance: ROC Condor Terminal Passengers requiring wheelchair assistance can request this service from their airline or at the airport’s information desks. Wheelchairs are available for use within the airport, and airline staff can provide assistance with boarding and disembarking the aircraft.
Accessible restrooms: ROC Airport has accessible restrooms throughout the terminals, designed for passengers with disabilities.
Tactile markings and Braille: Tactile markings and Braille signage are available throughout the airport to assist visually impaired passengers.
Service animals: ROC Condor Terminal Passengers traveling with service animals are allowed access to all areas of the airport, and airline staff can provide assistance with the check-in and boarding process.
Hearing loops: Hearing loops are available at designated locations within the airport to assist passengers with hearing impairments.
Visual paging: Visual paging is available at ROC Airport for passengers with hearing impairments.
Accessible parking: Designated accessible parking spaces are available at ROC Airport’s parking lots for passengers with disabilities.
Family restrooms: Family restrooms are available for passengers traveling with young children or passengers requiring additional assistance.
Medical services: ROC Airport has medical services available for passengers requiring medical attention or assistance.
To request special assistance, Condor passengers can contact the airline directly or speak with the customer service staff at the Condor ROC Terminal. Early notification is recommended to ensure the best possible support during the travel experience.
By offering these specialized services, Condor and the ROC Airport team are committed to making the travel experience inclusive and accessible for all passengers.
Condor Lounges and Waiting Areas at Greater Rochester International Airport
Condor Provides Premium Lounge Facilities at the Greater Rochester International Airport (ROC). For Condor passengers seeking a more comfortable and exclusive travel experience at ROC Airport, the airline offers access to premium lounge facilities within the terminal.
Some of the lounges available at ROC Terminal 4, where Condor operates, include:
Condor Airlines Admirals Club: This lounge is available for eligible passengers traveling on Condor Airlines or its Oneworld Alliance partners.
British Airways Galleries Lounge: This lounge is available for eligible passengers traveling on British Airways or its Oneworld Alliance partners.
Priority Pass Lounges: Priority Pass members can access participating lounges at ROC Airport, such as the Air France Lounge and the Lufthansa Business Lounge.
The Centurion Lounge (Terminal 4): This lounge is available for eligible American Express cardholders.
By providing these premium lounge options and dedicated waiting areas, Condor ensures that its passengers can enjoy a relaxing and productive experience while transiting through the ROC Airport.
FAQs on ROC Airport Terminal Condor
What terminal does Condor fly out of at ROC Airport?
Condor flights depart from Terminal 4 at Greater Rochester International Airport (ROC).
Where is the Condor check-in located at Greater Rochester International Airport (ROC)?
The Condor check-in counters are located within Terminal 4 at ROC Airport.
Does Greater Rochester International Airport have a Condor lounge?
Yes, Condor offers a Business Lounge and a Frequent Flyer Lounge for its passengers within Terminal 4 at ROC Airport.
Where can I find the Condor baggage claim area at Greater Rochester International Airport?
The Condor baggage claim area is located within Terminal 4 at ROC Airport.
Does Greater Rochester International Airport (ROC) have a hotel?
Yes, ROC Airport has several on-site and nearby hotels, including the Courtyard by Marriott Rochester ROC Airport, Hilton Garden Inn Rochester/ROC Airport, and Sheraton ROC Airport Hotel.
Where can I exchange currency at ROC Airport?
Currency exchange services are available at various locations throughout the terminals at ROC Airport.
Where can I find the Condor ticket counter at ROC Airport?
The Condor ticket counters are located within Terminal 4 at ROC Airport.
Does Greater Rochester International Airport have Wi-Fi?
Yes, ROC Airport offers free high-speed Wi-Fi throughout the terminals for passengers.
Where can I find a charging station at ROC Airport?
Charging stations and power outlets are available in various areas throughout the ROC Airport terminals.
How early should I arrive at ROC Airport for a Condor flight?
Condor recommends arriving at the ROC Terminal 4 at least 2-3 hours before your scheduled departure time.
Can I bring food through security at ROC Airport?
Yes, you can bring food through security at ROC Airport, subject to TSA regulations.
Can I store my luggage at ROC Airport?
Yes, ROC Airport offers luggage storage facilities for passengers.
What is the address of the Condor ROC Terminal?
The Condor ROC Terminal address is: 1200 Brooks Ave, Rochester, NY 14624, American States
What is the phone number for the Condor ROC Terminal?
The Condor ROC Terminal Phone Number is 1 585-753-7000.
What amenities and services are available at the Greater Rochester International Airport (ROC)?
ROC Airport offers a wide range of amenities and services, including check-in and ticketing facilities, security and immigration, passenger lounges, dining and shopping options, ground transportation, and various passenger assistance services.
What ground transportation options are available at the Condor ROC Terminal?
Ground transportation options at the Condor ROC Terminal include taxis, rideshare services, shuttle buses, public transportation (AirTrain ROC), and rental car facilities.
Are there any nearby hotels or accommodations for Condor passengers at Greater Rochester International Airport?
Yes, there are several on-airport, airport-adjacent, and nearby neighborhood hotels and extended-stay accommodations available for Condor passengers at ROC Airport.
What special assistance is available at the Condor ROC Terminal?
The Condor ROC Terminal provides special assistance services, including wheelchair and mobility assistance, reduced mobility assistance, hearing and visual impairment assistance, medical and dietary assistance, and unaccompanied minor assistance.
What is the process for handling lost or delayed baggage at the Greater Rochester International Airport?
Passengers can report lost or delayed baggage to the Condor customer service team at the ROC Terminal. Condor works with the airport authorities to track and locate any missing luggage.
How can I contact the Condor ROC Terminal for further assistance?
You can contact the Condor ROC Terminal by phone at 1 585-753-7000 or by visiting the customer service counters within Terminal 4.
