RwandAir, Rwanda’s national airline, is proud to announce the opening of RwandAir JAX Terminal at the Jacksonville International Airport in Jacksonville City. This state-of-the-art facility is designed to provide our passengers with a seamless and comfortable travel experience as they embark on their journeys to and from Rwanda and beyond.
RwandAir operates from Terminal 4 at JAX Airport. Terminal 4, also known as the International Air Terminal, is one of the airport’s main hubs, serving numerous international airlines. It’s a modern, well-equipped facility that offers a wide range of amenities to ensure a comfortable and enjoyable travel experience.
What is the RwandAir JAX Terminal Address and Location Map?
The RwandAir JAX Terminal is located at Terminal 4 of the Jacksonville International Airport (JAX). The official address for Terminal 4 is:
2400 Yankee Clipper Dr, Jacksonville, FL 32218, American States
The RwandAir terminal is located within Terminal 4 at the Jacksonville International Airport (JAX) in Jacksonville City. Passengers can refer to the JAX Airport terminal map to locate the RwandAir check-in counters, departure gates, and other relevant facilities within Terminal 4.
RwandAir JAX Terminal Location Map
To help you navigate the airport, you can use the JAX Airport Terminal Map available on the official JAX Airport website. This map provides a detailed layout of Terminal 4, including the locations of check-in counters, security checkpoints, restrooms, dining options, and other amenities.
Using this map, you can easily find your way around Terminal 4 and locate the RwandAir check-in counters, departure gates, and other important facilities.
How to Contact RwandAir Terminal JAX?
To contact RwandAir Terminal JAX, you can use the following methods:
Airport Name
Jacksonville International Airport
Jacksonville International Airport Address
2400 Yankee Clipper Dr, Jacksonville, FL 32218, American States
For any urgent or time-sensitive matters, it is recommended to contact the RwandAir JAX Terminal directly via the phone number provided.
JAX RwandAir Terminal Departure
RwandAir’s flights depart from Terminal 4 at the Jacksonville International Airport (JAX) in Jacksonville City. Terminal 4 is one of the major terminals at JAX Airport, serving a variety of international and domestic airlines. It is a modern and spacious facility, offering a wide range of amenities and services for passengers. Key details about the RwandAir JAX Departure Terminal:
Amenities: RwandAir Terminal JAX features numerous dining options, duty-free shops, lounges, and other passenger amenities to ensure a comfortable travel experience.
Passenger Services: RwandAir’s dedicated staff at the JAX Terminal 4 are available to assist passengers with check-in, baggage handling, and any other travel-related inquiries or needs.
By departing from the modern and well-equipped Terminal 4, RwandAir passengers can expect a seamless and efficient travel experience as they embark on their journeys to Rwanda and beyond.
RwandAir JAX Terminal Arrivals
When arriving at the Jacksonville International Airport (JAX) on a RwandAir flight, passengers will disembark at Terminal 4, the same terminal where RwandAir’s departures are located. Key details about the RwandAir JAX Arrivals Terminal:
Customs and Immigration: After disembarking the aircraft, passengers will proceed through the customs and immigration formalities at Terminal 4. RwandAir’s staff will be available to assist passengers with this process.
Baggage Claim: Passengers can collect their checked luggage from the baggage claim area within RwandAir Terminal JAX. Clearly marked signage will guide passengers to the appropriate baggage carousels.
Passenger Assistance: RwandAir’s dedicated staff at the JAX RwandAir Terminal arrivals area are available to assist passengers with any questions or needs they may have, ensuring a smooth and hassle-free arrival experience.
By arriving at the modern and well-equipped Terminal 4, RwandAir passengers can expect a comfortable and efficient transition from their flight to their onward journey.
Queries Handled by RwandAir JAX Terminal
The RwandAir Terminal JAX handles various queries related to travel with RwandAir from Jacksonville International Airport (JAX). Some common queries handled by the RwandAir JAX Terminal include:
Flight Information: RwandAir Terminal JAX Passengers can inquire about their flight status, departure and arrival times, gate numbers, and any potential delays or cancellations.
Check-in and Baggage: Queries related to the check-in process, baggage allowances, excess baggage fees, and baggage drop-off can be addressed at the RwandAir Terminal JF.
Ticketing and Reservations: RwandAir Terminal JAX Passengers can inquire about making new bookings, managing existing reservations, seat assignments, and ticket changes or cancellations.
Special Assistance: The RwandAir Terminal JAX can help arrange special assistance for passengers with disabilities, medical conditions, or mobility issues, as well as provide information about traveling with infants or children.
Immigration and Customs: RwandAir Terminal JAX Passengers can seek guidance regarding immigration and customs procedures, entry requirements, and travel documents needed for their journey.
Lost and Found: Queries related to lost or misplaced baggage, items left onboard the aircraft, or belongings lost within the terminal can be addressed by RwandAir Terminal JAX.
The JAX RwandAir Terminal staff are trained to provide prompt and efficient assistance to passengers, ensuring a seamless travel experience. Passengers can reach out to the terminal through the provided phone number, email, or by visiting the airline’s website for any queries or assistance they may require.
RwandAir Facilities and Services Available at Jacksonville International Airport
RwandAir provides various facilities and services at Jacksonville International Airport (JAX) to ensure a comfortable and convenient travel experience for its passengers. Some of these facilities and services include:
Check-in Counters: JAX RwandAir Terminal offers dedicated check-in counters at Terminal 4, where passengers can complete their check-in process, drop off their baggage, and receive their boarding passes.
In-flight Meals and Entertainment: JAX RwandAir Terminal offers a selection of in-flight meals, snacks, and beverages, as well as an entertainment system with movies, TV shows, and music to keep passengers comfortable and entertained during their journey.
Special Assistance: JAX RwandAir Terminal provides special assistance for passengers with disabilities, medical conditions, or mobility issues, ensuring a smooth and hassle-free travel experience.
Baggage Services: JAX RwandAir Terminal offers baggage services, including handling lost or delayed luggage, providing baggage allowance information, and managing excess baggage fees.
In-flight Duty-Free Shopping: Passengers can enjoy duty-free shopping onboard RwandAir flights, offering a variety of products such as fragrances, cosmetics, spirits, and souvenirs at competitive prices.
Frequent Flyer Program: RwandAir’s Dream Miles frequent flyer program allows passengers to earn miles for their flights, which can be redeemed for rewards such as free flights, upgrades, and other benefits.
Customer Service: JAX RwandAir Terminal offers customer service at JAX Airport, available to assist passengers with any queries or issues they may have before, during, or after their flight.
By offering these comprehensive facilities and services, RwandAir aims to provide its passengers with a seamless and enjoyable travel experience at the JAX Airport. Passengers are encouraged to visit the RwandAir website or contact the JAX Terminal staff for more detailed information about the available amenities and services.
Why Must You Choose RwandAir JAX Terminal?
Choosing RwandAir JAX Terminal for your travel needs can offer several benefits, including:
Convenient Location: JAX RwandAir Terminal operates from Terminal 4 at Jacksonville International Airport (JAX), which is easily accessible by various transportation options, such as taxis, ride-sharing services, public transportation, and airport shuttles.
International Connectivity: JAX RwandAir Terminal is an international terminal, offering flights to various destinations around the world. This makes it easy for passengers to connect to their onward journeys with other airlines.
Modern Facilities: JAX RwandAir Terminal at JAX Airport is a modern and well-equipped facility, providing passengers with a comfortable and enjoyable travel experience. It offers amenities such as lounges, dining options, shopping, and free Wi-Fi.
Efficient Check-in and Baggage Services: JAX RwandAir Terminal provides dedicated check-in counters at Terminal 4, ensuring a smooth and efficient check-in process for passengers. Additionally, RwandAir handles baggage services, including handling lost or delayed luggage and managing excess baggage fees.
Special Assistance: JAX RwandAir Terminal offers special assistance for passengers with disabilities, medical conditions, or mobility issues, ensuring a smooth and hassle-free travel experience.
In-flight Comfort and Entertainment: JAX RwandAir Terminal offers a selection of in-flight meals, snacks, and beverages, as well as an entertainment system with movies, TV shows, and music to keep passengers comfortable and entertained during their journey.
Frequent Flyer Program: RwandAir’s Dream Miles frequent flyer program allows passengers to earn miles for their flights, which can be redeemed for rewards such as free flights, upgrades, and other benefits.
Customer Service: JAX RwandAir Terminal offers customer service at JAX Airport, available to assist passengers with any queries or issues they may have before, during, or after their flight.
By choosing JAX RwandAir Terminal, you can enjoy a seamless and comfortable travel experience, with access to a range of convenient facilities and services.
Parking and Transportation at Jacksonville International Airport
Jacksonville International Airport (JAX) offers various parking and transportation options for travelers. Here are some details:
Parking:
Short-term parking: Located near the terminals, short-term parking is ideal for quick pick-ups and drop-offs.
Long-term parking: This option is suitable for travelers going on longer trips. Long-term parking lots are located further away from the terminals, but shuttle buses are available to transport passengers to and from the airport.
Valet parking: For added convenience, JAX offers valet parking services at some terminals, allowing passengers to drop off their vehicles at a designated location and have them parked by an attendant.
Public Transportation:
AirTrain: The AirTrain is a free service that connects all JAX Airport terminals, parking lots, rental car facilities, and hotel shuttle pick-up areas. Passengers can also use the AirTrain to connect to the Jacksonville City subway and Long Island Rail Road (LIRR) at Jamaica and Howard Beach stations.
Subway: The Jacksonville City subway offers service to JAX Airport via the A, E, J, and Z lines, with connections to the AirTrain at Jamaica and Howard Beach stations.
Bus: Several bus lines serve JAX Airport, including the MTA Bus Company’s Q3, Q6, Q7, Q10, and B15 lines, as well as private bus companies.
Taxis and Ride-Sharing Services: Taxis are readily available at JAX Airport, with designated taxi stands located outside each terminal. Ride-sharing services such as Uber and Lyft also serve JAX Airport, with designated pick-up areas outside each terminal.
Airport Shuttles and Limousines: Airport shuttle services and private limousines are available for passengers looking for a more comfortable and convenient transportation option. These services can be booked in advance or on-demand at the airport.
Passengers are advised to plan their transportation to and from the JAX Airport in advance, considering factors such as travel time, cost, and convenience. The RwandAir JAX Terminal staff can also provide guidance and assistance with transportation options upon request.
Nearby Hotels and Accommodation at Jacksonville International Airport
Jacksonville International Airport (JAX) is surrounded by several hotels and accommodations to suit various budgets and preferences. Some nearby options include:
TWA Hotel: Located at JAX Airport, the TWA Hotel is a unique and stylish option for travelers. The hotel features a rooftop pool, a fitness center, and several dining options, including the Paris Café by Jean-Georges.
Courtyard by Marriott Jacksonville JAX Airport: This hotel is located less than a mile from JAX Airport and offers a free 24-hour airport shuttle service. The hotel features a fitness center, a restaurant, and a bar.
Hampton Inn NY-JAX: This hotel is located two miles from JAX Airport and offers a free 24-hour airport shuttle service. The hotel features a fitness center, a business center, and a complimentary breakfast.
Fairfield Inn by Marriott JAX Airport: This hotel is located three miles from JAX Airport and offers a free 24-hour airport shuttle service. The hotel features a fitness center, a business center, and a complimentary breakfast.
Hilton Garden Inn Queens/JAX Airport: This hotel is located four miles from JAX Airport and offers a free 24-hour airport shuttle service. The hotel features a fitness center, a restaurant, and a bar.
Holiday Inn Express Jacksonville JAX Airport Area: This hotel is located six miles from JAX Airport and offers a free 24-hour airport shuttle service. The hotel features a fitness center, a business center, and a complimentary breakfast.
Passengers can easily book their preferred accommodations through the hotel websites, online travel platforms, or by contacting the RwandAir JAX Terminal staff for assistance and recommendations.
Special Assistance at Jacksonville International Airport (JAX)
Jacksonville International Airport (JAX) offers various special assistance services to ensure a comfortable and hassle-free travel experience for passengers with disabilities or special needs. Some of these services include:
Wheelchair Assistance: JAX Airport provides wheelchair assistance to passengers who need help with mobility. Passengers can request wheelchair assistance from their airline or at the airport’s information desk.
Escort Service: JAX Airport offers escort services to passengers who need assistance navigating the airport, including those with visual or hearing impairments.
Accessible Restrooms: All restrooms at JAX Airport are accessible and equipped with grab bars, handrails, and accessible fixtures.
Service Animal Relief Areas: JAX Airport has designated service animal relief areas for passengers traveling with service animals. These areas can be found throughout the airport and are clearly marked.
TDD/TTY Telephones: JAX Airport provides text telephones (TDD/TTY) for passengers who are deaf or hard of hearing. These phones can be found throughout the airport and are clearly marked.
Accessible Parking: JAX Airport offers accessible parking spaces for passengers with disabilities. These spaces are located in all airport parking lots and are clearly marked.
Visual Paging: JAX Airport offers visual paging for passengers who are deaf or hard of hearing. Passengers can request visual paging at the airport’s information desk.
Accessible Ground Transportation: JAX Airport offers accessible ground transportation options, including wheelchair-accessible taxis, ride-sharing services, and airport shuttles.
RwandAir Lounges and Waiting Areas at Jacksonville International Airport
RwandAir operate its own lounge at Jacksonville International Airport (JAX). Passengers traveling with RwandAir in business class or with eligible frequent flyer status can access partner lounges at JAX Airport. Some of the lounges that RwandAir passengers may have access to include:
Wingtips Lounge: Located in Terminal 4, the Wingtips Lounge offers a comfortable and relaxing space for passengers to unwind before their flight. The lounge features comfortable seating, complimentary food and beverages, and a range of amenities such as Wi-Fi, newspapers, and magazines.
Air India Maharaja Lounge: Located in Terminal 4, the Air India Maharaja Lounge offers a range of amenities for passengers, including comfortable seating, complimentary food and beverages, and a range of entertainment options.
Lufthansa Business Lounge: Located in Terminal 1, the Lufthansa Business Lounge offers a range of amenities for passengers, including comfortable seating, complimentary food and beverages, and a range of entertainment options.
Passengers traveling with RwandAir in economy class or without eligible frequent flyer status can wait for their flight in the public waiting areas at JAX Airport. These areas offer comfortable seating, food and beverage options, and other amenities such as Wi-Fi and charging stations.
FAQs on JAX Airport Terminal RwandAir
Here are the answers to the FAQs:
What terminal does RwandAir fly out of at JAX Airport?
RwandAir flights depart from Terminal 4 at the Jacksonville International Airport (JAX).
Where is the RwandAir check-in counter located at Jacksonville International Airport (JAX)?
The RwandAir check-in counters are located within Terminal 4 at JAX Airport.
Does Jacksonville International Airport have a RwandAir lounge?
Yes, RwandAir has a dedicated lounge located within Terminal 4 at JAX Airport for eligible passengers.
Where can I find the RwandAir baggage claim area at Jacksonville International Airport?
The RwandAir baggage claim area is located within Terminal 4 at JAX Airport, where passengers can collect their checked luggage.
Does Jacksonville International Airport (JAX) have a hotel?
Yes, JAX Airport has on-site hotels, such as the TWA Hotel and the Courtyard by Marriott Jacksonville JAX Airport, located directly within the airport complex.
Where can I exchange currency at JAX Airport?
Currency exchange services are available at various locations throughout the JAX Airport terminals, including banks and currency exchange kiosks.
Where can I find the RwandAir ticket counter at JAX Airport?
The RwandAir ticket counters are located within Terminal 4 at JAX Airport, where passengers can purchase tickets and make reservations.
Does Jacksonville International Airport have Wi-Fi?
Yes, JAX Airport provides free high-speed Wi-Fi internet access throughout the terminals for passengers.
Where can I find a charging station at JAX Airport?
Charging stations and power outlets are available in various areas of the JAX Airport terminals, including seating areas and lounges.
How early should I arrive at JAX Airport for a RwandAir flight?
It is recommended to arrive at JAX Airport at least 2-3 hours prior to your scheduled RwandAir departure time to allow for check-in, security, and boarding procedures.
Can I bring food through security at JAX Airport?
Yes, passengers are generally allowed to bring food through security at JAX Airport, with some restrictions on liquids, gels, and aerosols.
Can I store my luggage at JAX Airport?
Yes, JAX Airport offers luggage storage and left luggage services for passengers who need to temporarily store their belongings.
What is the address of the RwandAir JAX Terminal?
The RwandAir terminal is located at: 2400 Yankee Clipper Dr, Jacksonville, FL 32218, American States
What is the phone number for the RwandAir JAX Terminal?
The phone number for the RwandAir JAX Terminal is 1 904-741-4902.
What amenities and services are available at the Jacksonville International Airport (JAX)?
JAX Airport offers a wide range of amenities and services, including dining options, retail and duty-free shops, lounges, business services, and passenger assistance.
What ground transportation options are available at the RwandAir JAX Terminal?
Passengers can access various ground transportation options at the RwandAir JAX Terminal, including taxis, rideshare services, and public transportation like the AirTrain.
Are there any nearby hotels or accommodations for RwandAir passengers at Jacksonville International Airport?
Yes, there are several hotels and accommodations located near JAX Airport, including on-site options like the TWA Hotel and off-site hotels with shuttle services.
What special assistance is available at the RwandAir JAX Terminal?
The RwandAir JAX Terminal provides special assistance for passengers with disabilities, unaccompanied minors, medical needs, dietary requirements, and those requiring additional time or language support.
What is the process for handling lost or delayed baggage at the Jacksonville International Airport?
Passengers can report any lost or delayed baggage to the RwandAir staff at the JAX Terminal, who will assist with the claims process and coordinating the retrieval of the luggage.
How can I contact the RwandAir JAX Terminal for further assistance?
You can contact the RwandAir JAX Terminal for further assistance by calling their customer service line at 1 904-741-4902 or by visiting their ticket counter in Terminal 4.
