SAS ROA Terminal – Roanoke-Blacksburg Regional Airport

As a leading Scandinavian airline, SAS (Scandinavian Airlines System) offers a seamless and efficient travel experience for passengers departing from Roanoke-Blacksburg Regional Airport (ROA) in Roanoke City. The SAS ROA Terminal is a key hub for the airline, providing travelers with a convenient and comfortable start to their journey.

What is the SAS ROA Terminal Address and Location Map?

The SAS ROA Terminal is located at Terminal 1, Roanoke-Blacksburg Regional Airport

5202 Aviation Dr NW, Roanoke, VA 24012, American States

Passengers can easily navigate the terminal using the comprehensive terminal map, which provides information on check-in counters, security checkpoints, lounges, and other key facilities.

SAS ROA Terminal Map

The terminal map shows the layout of Terminal 1, including the location of the SAS check-in counters, security checkpoints, and other amenities. Passengers can use this map to plan their journey through the terminal and easily find the necessary facilities and services. The SAS ROA Terminal is situated in a convenient location within Terminal 1, allowing passengers to access the airline’s dedicated check-in area, lounge, and other facilities with ease. The terminal map helps guide passengers to the right areas and ensures a smooth and efficient travel experience.

How to Contact SAS Terminal ROA?

To contact the SAS Terminal at ROA Airport, passengers can use the following information:

Airport Name	Roanoke-Blacksburg Regional Airport
Roanoke-Blacksburg Regional Airport Address	5202 Aviation Dr NW, Roanoke, VA 24012, American States
Roanoke-Blacksburg Regional Airport Phone Number	+1-877-445-3112 /  1 540-362-1999
SAS Contact Number	1 (800) 221-2350
Roanoke-Blacksburg Regional Airport Code	ROA
SAS Ticket Counter Hours	24/7
Type	International
SAS ROA Terminals	Terminal 1
SAS Official Website	http://www.flysas.com/
Official YouTube	https://www.youtube.com/@flysas
Official Twitter	https://twitter.com/SAS
Official Facebook	https://www.facebook.com/SAS
Official Instagram	https://www.instagram.com/flysas

By utilizing these various contact methods, passengers can ensure they receive the necessary support and information to have a smooth and enjoyable experience at the SAS ROA Terminal.

ROA SAS Terminal Departure

SAS operates out of Terminal 1 at ROA, which is a modern and well-equipped facility that offers a range of amenities and services to ensure a seamless travel experience for SAS passengers. Some key details about the SAS ROA Departure Terminal:

• • Check-in and Boarding: SAS ROA Terminal Passengers can check-in for their SAS flights at the dedicated SAS check-in counters and self-service kiosks located within Terminal 1. From there, they will proceed through the security checkpoint and to their designated departure gate.

• • Facilities and Amenities: SAS ROA Terminal offers a range of amenities to cater to the needs of SAS passengers, including:

• • Terminal Map and Wayfinding: SAS ROA Terminal Passengers can use the comprehensive Terminal 1 map to navigate the SAS ROA Departure Terminal and easily locate the necessary facilities and services, such as check-in, security, and the SAS Lounge.

By departing from the SAS ROA Departure Terminal, passengers can look forward to a seamless and enjoyable start to their journey with Scandinavian Airlines.

SAS Terminal ROA Arrivals

Passengers arriving on SAS flights at Roanoke-Blacksburg Regional Airport (ROA) will disembark at Terminal 1, which serves as the dedicated arrivals terminal for the airline. Here are the key details about the SAS ROA Arrivals Terminal:

• • Baggage Claim and Immigration: Upon arrival, passengers will proceed to the baggage claim area within Terminal 1 to collect their luggage. After that, they will go through the U.S. Customs and Border Protection (CBP) immigration and customs checkpoint.

• • Currency Exchange: Currency exchange services are available for passengers who need to convert their foreign currency.

• • Luggage Assistance: Porters and luggage carts are available to help passengers with their belongings.Information Desks: Terminal 1 has information desks that can provide assistance and guidance to arriving passengers.

By arriving at the SAS ROA Arrivals Terminal, passengers can expect a seamless and efficient experience as they begin their journey in Roanoke City or continue on to their final destination.

Queries Handled by SAS ROA Terminal

The SAS ROA Terminal at Roanoke-Blacksburg Regional Airport in Roanoke handles a wide range of queries and inquiries from passengers. Some of the key queries and the support provided by the SAS ROA Terminal team include:

Flight Check-in and Boarding	Assistance with check-in and baggage drop-off at the dedicated SAS check-in counters Guidance on the boarding process and the location of the departure gate
Baggage Handling	Information on baggage allowances and fees Support with lost, delayed, or damaged baggage claims
Flight Schedules and Gate Information	Sharing up-to-date flight schedules and gate assignments Communicating any flight delays, cancellations, or gate changes
General Inquiries	Answering questions about the SAS ROA Terminal layout and amenities Assisting with directions and wayfinding within the terminal
Customer Service and Complaints	Handling passenger feedback, concerns, or complaints about their experience at the SAS ROA Terminal Providing a direct point of contact for resolving any issues or queries

By having a dedicated team at the SAS ROA Terminal, the airline ensures that passengers can receive prompt and efficient support for a wide range of queries, ensuring a smooth and enjoyable travel experience.

SAS Facilities and Services Available at Roanoke-Blacksburg Regional Airport

SAS, the Scandinavian Airlines System, offers a range of facilities and services to its passengers at Roanoke-Blacksburg Regional Airport (ROA) in Roanoke. Here’s a comprehensive overview of the SAS facilities and services available at the ROA airport:

SAS ROA Terminal	The SAS ROA Terminal is located at Terminal 1 of the ROA airport. Passengers can check-in and board their SAS flights from this dedicated terminal.
SAS Check-in and Baggage Handling	SAS has its own check-in counters and self-service kiosks within Terminal 1. Passengers can drop off their checked baggage at the SAS check-in area. Dedicated SAS staff are available to assist with check-in and baggage procedures.
Security and Boarding	SAS passengers can utilize the dedicated security checkpoints within Terminal 1. After clearing security, passengers can proceed to their designated SAS departure gate.
Duty-Free Shopping and Dining	Terminal 1 at ROA offers a variety of duty-free shopping and dining options for SAS passengers. Passengers can browse and shop at the duty-free stores or enjoy a meal at the terminal’s restaurants and cafes.

By offering these comprehensive facilities and services, SAS aims to provide a seamless and enjoyable travel experience for its passengers departing from or arriving at the Roanoke-Blacksburg Regional Airport.

Why Must You Choose SAS ROA Terminal?

There are several compelling reasons why travelers should choose the SAS ROA Terminal at Roanoke-Blacksburg Regional Airport:

Convenience and Efficiency	The SAS ROA Terminal is conveniently located within the larger Terminal 1 complex, making it easy for passengers to access the airline’s dedicated check-in, boarding, and lounge facilities. The terminal’s well-designed layout and streamlined processes ensure a smooth and efficient travel experience for passengers.
Scandinavian Hospitality	As a Scandinavian airline, SAS is known for its commitment to providing exceptional customer service and a high level of hospitality. Passengers can expect a personalized and attentive experience throughout their journey at the SAS ROA Terminal.
Amenities and Services	The SAS ROA Terminal offers a range of amenities and services to cater to the diverse needs of passengers, including a comfortable lounge, duty-free shopping, and dining options. These facilities enhance the overall travel experience and help passengers relax and unwind before their flights.
Dedicated Support	The SAS ROA Terminal is staffed by a team of dedicated professionals who are knowledgeable and ready to assist passengers with any queries or issues they may have. Passengers can rely on the SAS team to provide prompt and efficient support, ensuring a hassle-free travel experience.
Seamless Connections	For passengers connecting to other SAS or partner airline flights, the SAS ROA Terminal offers a seamless and well-coordinated transfer process. This helps minimize the stress and uncertainty associated with making connections, especially for international travelers.
Brand Reputation and Trust	SAS is a well-established and respected Scandinavian airline with a strong reputation for safety, reliability, and high-quality service. Choosing the SAS ROA Terminal means selecting a trusted and reputable airline for your travel needs.

By opting for the SAS ROA Terminal, passengers can enjoy a comprehensive suite of facilities and services, along with the renowned Scandinavian hospitality that SAS is known for, making their travel experience truly memorable.

Parking and Transportation at Roanoke-Blacksburg Regional Airport

For passengers traveling through the SAS ROA Terminal, there are several convenient parking and transportation options available at the Roanoke-Blacksburg Regional Airport:

Parking at ROA	ROA Airport offers a variety of parking options, including short-term, long-term, and economy parking lots. The Terminal 1 parking garage is located directly adjacent to the SAS ROA Terminal, providing easy access for passengers. Passengers can reserve parking spaces in advance through the ROA Airport website or mobile app to ensure availability. Parking rates vary based on the duration of stay and the selected parking lot.
Public Transportation	The AirTrain ROA is the primary public transportation system that connects the various terminals, parking lots, and off-airport locations at ROA. Passengers can access the AirTrain from the Terminal 1 station, which is just a short walk from the SAS ROA Terminal. The AirTrain provides connections to the Roanoke City subway system and local bus services, allowing passengers to reach their final destination within the city. The AirTrain operates 24 hours a day, 7 days a week, ensuring reliable and frequent transportation.
Taxis and Rideshare	Taxi stands are available outside the Terminal 1 building, providing easy access to local and long-distance transportation. Popular rideshare services, such as Uber and Lyft, have designated pickup and drop-off areas at ROA Airport, including near the Terminal 1 entrance. Passengers can use their mobile apps to request and pay for rideshare services directly from the airport.
Hotel Shuttles	Many hotels in the ROA area offer complimentary shuttle services to and from the airport terminals. Passengers can check with their hotel or airline to see if a shuttle service is available for their travel needs.

By offering a range of parking and transportation options, ROA Airport and the SAS ROA Terminal ensure that passengers have convenient and accessible ways to reach their final destinations, whether they are traveling locally or internationally.

Nearby Hotels and Accommodation at Roanoke-Blacksburg Regional Airport

For passengers traveling through the SAS ROA Terminal, there are numerous hotel and accommodation options located in close proximity to the Roanoke-Blacksburg Regional Airport. Here are some of the top choices:

Hotels Near ROA Airport	Amenities at the nearby hotels typically include	Some hotels also provide additional services tailored to air travelers, such as
Courtyard by Marriott Roanoke ROA Airport Hilton Garden Inn Roanoke/ROA Airport Fairfield Inn & Suites by Marriott Roanoke ROA Airport Four Points by Sheraton Jamaica, Queens Holiday Inn Express & Suites Jamaica-ROA Airport Area	Comfortable guest rooms and suites On-site dining options and lounges Fitness centers and swimming pools Business centers and meeting facilities Free Wi-Fi and parking	24-hour front desk and concierge assistance Baggage storage and handling Early check-in and late check-out options Park and fly packages

By choosing a hotel near the SAS ROA Terminal, passengers can enjoy the convenience of being in close proximity to the airport, reducing the stress and travel time associated with their journeys.

Special Assistance at Roanoke-Blacksburg Regional Airport (ROA)

Roanoke-Blacksburg Regional Airport (ROA) and the SAS ROA Terminal are committed to providing comprehensive special assistance services to ensure a comfortable and accessible travel experience for all passengers. Here are the key special assistance services available at ROA Airport:

Wheelchair and Mobility Assistance	Passengers who require wheelchair assistance can request this service from their airline or at the airport information desks. Dedicated staff and electric carts are available to transport passengers with limited mobility between terminals, gates, and other facilities.
Hearing and Visual Impairment Assistance	ROA Airport offers various accommodations for passengers with hearing or visual impairments, including: Braille signage and audio announcements Assistive listening devices Trained personnel to provide guidance and support
Traveling with Children	Family-friendly amenities are available at ROA, such as nursing rooms, children’s play areas, and stroller rental services. The SAS ROA Terminal also has designated family-friendly check-in and security lanes to streamline the process for passengers traveling with children.
Travelers with Disabilities	ROA Airport and the SAS ROA Terminal are equipped to handle the needs of passengers with disabilities, including: Accessible restrooms and changing facilities Assistance with boarding and deplaning aircraft Dedicated parking and transportation options
Medical Assistance	Emergency medical services and first aid stations are available throughout ROA Airport, including the SAS ROA Terminal. Passengers who require special medical attention or equipment can coordinate with their airline and the airport’s medical team.
Service Animal Accommodations	ROA Airport welcomes service animals and provides designated relief areas for them within the terminals. Passengers traveling with service animals can coordinate their needs with the SAS ROA Terminal staff.

By offering these comprehensive special assistance services, ROA Airport and the SAS ROA Terminal strive to create an inclusive and accessible travel experience for all passengers, regardless of their individual needs or requirements.

SAS Lounges and Waiting Areas at Roanoke-Blacksburg Regional Airport

As part of the SAS ROA Terminal experience, the airline offers a dedicated lounge and comfortable waiting areas for its passengers at Roanoke-Blacksburg Regional Airport.

SAS Lounge at ROA	Eligibility for the SAS Lounge	Waiting Areas in the SAS ROA Terminal
The SAS Lounge is located within Terminal 1 at ROA Airport, in close proximity to the SAS check-in and departure areas. The lounge provides a quiet and relaxing space for SAS passengers to unwind before their flights. Amenities available in the SAS Lounge include: Comfortable seating and work areas Complimentary food and beverage offerings High-speed Wi-Fi connectivity Business facilities such as computers and printers Shower rooms for refreshing before the flight	SAS Business Class passengers have complimentary access to the SAS Lounge. SAS EuroBonus Gold and Diamond members can also access the lounge, regardless of their class of travel. Certain SAS partner airline passengers may also be eligible for lounge access based on their ticket class or loyalty status.	In addition to the dedicated SAS Lounge, the SAS ROA Terminal offers comfortable waiting areas for all passengers. These waiting areas are located near the check-in counters, security checkpoints, and boarding gates. They provide ample seating, power outlets, and access to basic amenities like water and snacks. The waiting areas are designed to offer a relaxed and pleasant environment for passengers to spend time before their flights.

By providing these high-quality lounge and waiting area facilities, SAS aims to enhance the overall travel experience for its passengers at the ROA Airport. The amenities and services offered cater to the needs of both business and leisure travelers, ensuring a comfortable and enjoyable pre-flight experience.

FAQs on ROA Airport Terminal SAS

Here are the answers to the FAQs: