Volaris STI Terminal – Cibao International Airport

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Volaris, the leading ultra-low-cost airline in Mexico, has established a strong presence at the Cibao International Airport (STI) in Santiago de los Caballeros, providing travelers with seamless connectivity to destinations across Mexico and beyond. Here, we’ll explore the Volaris STI Terminal, its key features, and the essential information you need to know for a smooth travel experience.
Volaris STI Terminal - Cibao International Airport
Volaris Airlines operates from Terminal 4 at Cibao International Airport (STI) in Santiago de los Caballeros. Terminal 4 is one of the busiest terminals at STI, serving millions of passengers annually. The terminal is well-equipped with modern facilities and amenities, ensuring a comfortable and convenient travel experience for passengers.

What is the Volaris STI Terminal Address and Location Map?

The Volaris STI Terminal is located at Terminal 4 of Cibao International Airport (STI) in Santiago de los Caballeros. Here is the address:

Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic

The Volaris STI Terminal is situated within Terminal 4 at the Cibao International Airport. Terminal 4 is a modern and well-equipped terminal that offers a wide range of amenities and services to ensure a comfortable and efficient travel experience for Volaris passengers.

Volaris STI Terminal Map

To help you navigate the Volaris STI Terminal, you can refer to the terminal map available on the Volaris website. The map provides a detailed layout of the terminal, including the location of check-in counters, security checkpoints, gates, and other essential facilities. The terminal map will show you the exact location of the Volaris check-in counters, security checkpoints, and boarding gates within Terminal 4. This information will help you navigate the terminal and find your way to your Volaris flight with ease.

How to Contact Volaris Terminal STI?

To contact the Volaris Terminal STI, you can use the following details:
Airport Name Cibao International Airport
Cibao International Airport Address Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic
Cibao International Airport Phone Number +1-877-445-3112 /  1 809-689-8344
Volaris Contact Number +1 855 VOLARIS (8652747)
Cibao International Airport Code STI
Volaris Ticket Counter Hours 24/7
Type International
Volaris STI Terminals Terminal 4
Volaris Official Website https://www.volaris.com/
Official YouTube https://www.youtube.com/user/volaris
Official Twitter https://twitter.com/flyvolaris
Official Facebook https://www.facebook.com/volarisgroup/
Official Instagram https://www.instagram.com/viajavolaris
By having the Volaris STI Terminal phone number readily available, you can quickly get in touch with the airline and address any questions or concerns you may have before or during your travel through the STI Airport.

STI Volaris Terminal Departure

Volaris operates its flights from Terminal 4 at the Cibao International Airport (STI) in Santiago de los Caballeros. Some key information about the Volaris STI Departure Terminal:
Terminal Facilities Terminal Map
Terminal 4 has dedicated Volaris check-in counters and boarding gates for Volaris flights. The terminal offers various retail and dining options, as well as passenger lounges, including the Volaris Lounge. There are multiple security checkpoints within Terminal 4 to ensure a smooth screening process. You can refer to the Terminal 4 map on the Volaris website to familiarize yourself with the layout of the terminal and the location of the Volaris check-in, security, and boarding areas.
By departing from the Volaris STI Departure Terminal at Terminal 4, you can enjoy a seamless and efficient travel experience as you embark on your journey with Volaris. The terminal’s modern facilities and convenient services will help ensure a smooth start to your trip.

Volaris STI Terminal Arrivals

Volaris have a dedicated arrivals terminal at Cibao International Airport (STI). Volaris flights arriving at STI Airport will arrive at the terminal designated for their specific flight.
    • Volaris flights arriving at STI Airport will land at the terminal assigned to the airline operating the flight, which is typically STI Volaris Terminal.
    • STI Volaris Terminal is a modern and well-equipped terminal that serves as the main international arrivals terminal at STI Airport.
    • Upon arrival, Volaris passengers will need to proceed through the immigration and customs formalities at the STI Volaris Terminal arrivals area.
    • After clearing immigration and customs, STI Volaris Terminal passengers can then make their way to the baggage claim area to collect their checked luggage.
    • The STI Volaris Terminal also offers various amenities and services, such as currency exchange, ground transportation options, and access to the Volaris Lounge for eligible passengers.
To ensure a smooth arrival experience, Volaris passengers should familiarize themselves with the layout of Terminal 4 and the airport’s immigration and customs procedures. Additionally, it’s recommended to check the airport’s website or contact Volaris for any specific instructions or requirements for arriving passengers.
Volaris STI Terminal - Cibao International Airport

Queries Handled by Volaris STI Terminal

The STI Volaris Terminal at Cibao International Airport (STI) in Santiago de los Caballeros provides a variety of services to passengers, including:
    • Check-in: STI Volaris Terminal Passengers can check-in for their Volaris flight at the terminal, either at the self-service kiosks or at the check-in counters. It’s recommended to arrive at the airport with plenty of time to spare to avoid any delays or long lines.
    • Baggage: Passengers can check their baggage at the STI Volaris Terminal, either at the check-in counters or at the baggage drop-off area. It’s important to follow the baggage allowance and restrictions as specified by Volaris Airlines.
    • Security: STI Volaris Terminal Passengers will need to clear security checkpoints before proceeding to their gate. Make sure to follow the TSA guidelines for prohibited items and carry-on luggage.
    • Boarding: STI Volaris Terminal Passengers can board their Volaris flight at the assigned gate, which will be displayed on the airport screens. It’s important to arrive at the gate with plenty of time to spare to avoid any delays.
    • Customer Service: The STI Volaris Terminal provides customer service to passengers, including assistance with flight changes, cancellations, and other travel-related issues. Passengers can contact Volaris customer service at +1 (855) 865-2747 or visit the customer service desk at the terminal.
The Volaris STI Terminal provides services such as check-in, baggage handling, security, boarding, and customer service to passengers. Make sure to arrive at the airport with plenty of time to spare and follow the airport guidelines for a smooth and stress-free travel experience.

Volaris Facilities and Services Available at Cibao International Airport

Volaris Terminal STI offers several facilities and services to passengers at Cibao International Airport (STI) in Santiago de los Caballeros. Some of these services and amenities include:
    • Self-service kiosks: Volaris Terminal STI Passengers can use the self-service kiosks to check-in for their flight, print boarding passes, and select their seat. This allows for a faster and more convenient check-in process.
    • Check-in counters: For passengers who prefer a more personal touch, STI Volaris Terminal provides check-in counters staffed by customer service agents. Passengers can check-in for their flight, check their baggage, and receive any necessary travel documents.
    • Baggage handling: STI Volaris Terminal provides baggage handling services to passengers, including baggage drop-off and pick-up. Passengers can drop off their checked baggage at the baggage drop-off area and collect it from the baggage claim area upon arrival.
    • Security: STI Volaris Terminal adheres to strict security protocols, ensuring the safety and security of passengers. Passengers will need to clear security checkpoints before proceeding to their gate.
    • Boarding: Passengers can board their STI Volaris Terminal flight at the assigned gate, which will be displayed on the airport screens. Boarding typically begins 45 minutes to an hour before the scheduled departure time.
    • Customer service: STI Volaris Terminal provides customer service to passengers, including assistance with flight changes, cancellations, and other travel-related issues. Passengers can contact Volaris customer service at 1 809-689-8344 or visit the customer service desk at the terminal.
    • In-flight amenities: STI Volaris Terminal offers a range of in-flight amenities to passengers, including snacks, beverages, and entertainment options. Passengers can also purchase additional services, such as priority boarding, seat selection, and travel insurance.
Volaris Airlines offers several facilities and services to passengers at STI Airport, including self-service kiosks, check-in counters, baggage handling, security, boarding, customer service, and in-flight amenities. Passengers can enjoy a smooth and stress-free travel experience with Volaris Terminal STI.

Why Must You Choose Volaris STI Terminal?

There are several reasons why you should choose Volaris Terminal STI for your travels:
    • Convenient location: The Volaris Terminal STI is located at Cibao International Airport (STI) in Santiago de los Caballeros, one of the busiest and most convenient airports in the Dominican Republic. STI Airport provides easy access to several major cities, including Santiago de los Caballeros City, Philadelphia, and Washington D.C.
    • Affordable flights: Volaris Terminal STI is a low-cost carrier that offers affordable flights to various destinations in North and Central America. The airline provides a range of fare options, allowing passengers to choose the fare that best suits their budget and travel needs.
    • Modern facilities: The Volaris Terminal STI is equipped with modern facilities and amenities, ensuring a comfortable and convenient travel experience for passengers. The terminal features self-service kiosks, check-in counters, baggage handling services, security checkpoints, and boarding gates.
    • Quality customer service: Volaris Terminal STI provides quality customer service to passengers, including assistance with flight changes, cancellations, and other travel-related issues. The airline’s customer service team is available 24/7 to assist passengers with any questions or concerns.
    • In-flight amenities: Volaris Terminal STI offers a range of in-flight amenities to passengers, including snacks, beverages, and entertainment options. Passengers can also purchase additional services, such as priority boarding, seat selection, and travel insurance.
The Volaris STI Terminal provides a convenient location, affordable flights, modern facilities, quality customer service, and in-flight amenities to passengers. Whether you’re traveling for business or pleasure, you can enjoy a smooth and stress-free travel experience with Volaris Airlines.

Parking and Transportation at Cibao International Airport

Cibao International Airport (STI) in Santiago de los Caballeros offers several parking and transportation options for passengers:
    • Parking: STI Airport provides both short-term and long-term parking options for passengers. Short-term parking is available in the central terminal area, while long-term parking is available in the economy parking lots. Passengers can also use valet parking services for a more convenient parking experience.
    • Public transportation: STI Airport is well-connected to public transportation networks, including buses, subways, and trains. Passengers can take the AirTrain STI to reach the airport from various points in Santiago de los Caballeros City, including the subway and Long Island Rail Road stations.
    • Taxis: Taxis are available at STI Airport for passengers who prefer a more direct mode of transportation. Passengers can find taxi stands at each terminal, where they can hail a cab to their destination.
    • Ride-sharing services: STI Airport allows ride-sharing services, such as Uber and Lyft, to operate at the airport. Passengers can use these services to book a ride to or from the airport.
    • Shuttle services: STI Airport provides shuttle services to several nearby hotels and rental car facilities. Passengers can also use shared-ride vans or private car services to reach their destination.
STI Airport provides several parking and transportation options for passengers, including parking, public transportation, taxis, ride-sharing services, and shuttle services. Passengers can choose the option that best suits their travel needs and budget.

Nearby Hotels and Accommodation at Cibao International Airport

Cibao International Airport (STI) in Santiago de los Caballeros is surrounded by several hotels and accommodations, providing convenient options for passengers who need a place to stay before or after their flight. Some nearby hotels and accommodations include:
    • Courtyard by Marriott Santiago de los Caballeros STI Airport: This hotel is located just a few minutes away from STI Airport and offers a free airport shuttle service. The hotel features modern rooms, a fitness center, and a restaurant.
    • Hilton Garden Inn Queens/STI Airport: This hotel is located just a few miles away from STI Airport and offers a free airport shuttle service. The hotel features comfortable rooms, a fitness center, and an on-site restaurant.
    • Radisson Hotel STI Airport: This hotel is located just a few minutes away from STI Airport and offers a free airport shuttle service. The hotel features modern rooms, a fitness center, and an on-site restaurant.
    • Holiday Inn Express Santiago de los Caballeros STI Airport: This hotel is located just a few miles away from STI Airport and offers a free airport shuttle service. The hotel features comfortable rooms, a fitness center, and a complimentary breakfast.
    • Fairfield Inn & Suites by Marriott Santiago de los Caballeros STI Airport: This hotel is located just a few miles away from STI Airport and offers a free airport shuttle service. The hotel features modern rooms, a fitness center, and a complimentary breakfast.
STI Airport is surrounded by several hotels and accommodations that offer convenient options for passengers. Whether you need a place to stay before or after your flight, there are several nearby hotels and accommodations to choose from.

Special Assistance at Cibao International Airport (STI)

Cibao International Airport (STI) in Santiago de los Caballeros provides special assistance to passengers who require additional help during their travel. Some of the special assistance services available at STI Airport include:
    • Mobility assistance: STI Airport provides wheelchair assistance to passengers who require mobility assistance. Passengers can request wheelchair assistance at the time of booking or upon arrival at the airport.
    • Hearing and visual assistance: STI Airport provides hearing and visual assistance to passengers who have hearing or visual impairments. The airport has a TTY service for passengers who are deaf or hard of hearing, and sign language interpreters are available upon request.
    • Service animals: STI Airport allows service animals to accompany passengers who require their assistance. Passengers are required to provide documentation that the animal is a trained service animal.
    • Medical assistance: STI Airport provides medical assistance to passengers who require medical attention. The airport has a first aid station and medical personnel on site.
    • Family restrooms: STI Airport has family restrooms that are equipped with changing tables, sinks, and toilets. These restrooms provide a comfortable and convenient space for families traveling with young children.
STI Airport provides special assistance to passengers who require additional help during their travel. Whether you require mobility assistance, hearing or visual assistance, service animals, medical assistance, or family restrooms, STI Airport has the necessary facilities and personnel to accommodate your needs.

Volaris Lounges and Waiting Areas at Cibao International Airport

Volaris Airlines currently have any lounges or waiting areas at Cibao International Airport (STI) in Santiago de los Caballeros. STI Airport has several lounges and waiting areas available for passengers who wish to relax and unwind before their flight. Some of these lounges and waiting areas include:
    • American Airlines Admirals Club: This lounge is located in Terminal 8 and is available to passengers traveling with American Airlines or its partner airlines. The lounge features comfortable seating, complimentary food and beverages, and Wi-Fi access.
    • Delta Sky Club: This lounge is located in Terminal 4 and is available to passengers traveling with Delta Airlines or its partner airlines. The lounge features comfortable seating, complimentary food and beverages, and Wi-Fi access.
    • Centurion Lounge: This lounge is located in Terminal 4 and is available to passengers traveling with American Express Platinum or Centurion cards. The lounge features comfortable seating, complimentary food and beverages, and Wi-Fi access.
    • Air France Lounge: This lounge is located in Terminal 1 and is available to passengers traveling with Air France or its partner airlines. The lounge features comfortable seating, complimentary food and beverages, and Wi-Fi access.
    • British Airways Club Lounge: This lounge is located in Terminal 7 and is available to passengers traveling with British Airways or its partner airlines. The lounge features comfortable seating, complimentary food and beverages, and Wi-Fi access.
Volaris Airlines have any lounges or waiting areas at STI Airport, there are several lounges and waiting areas available to passengers who wish to relax and unwind before their flight. These lounges and waiting areas offer comfortable seating, complimentary food and beverages, and Wi-Fi access.

FAQs on STI Airport Terminal Volaris

What terminal does Volaris fly out of at STI Airport?

Volaris operates out of Terminal 4 at Cibao International Airport (STI).

Where is the Volaris check-in counter located at Cibao International Airport (STI)?

The Volaris check-in counter is located in Terminal 4 at STI Airport.

Does Cibao International Airport have a Volaris lounge?

No, STI Airport does not have a Volaris lounge. However, there are several lounges available for passengers traveling with other airlines or who have memberships with credit card companies.

Where can I find the Volaris baggage claim area at Cibao International Airport?

The Volaris baggage claim area is located in Terminal 4 at STI Airport. Passengers can follow the signs to the baggage claim area after arriving at the terminal.

Does Cibao International Airport (STI) have a hotel?

Yes, STI Airport has several hotels located nearby, including the TWA Hotel, which is located within the airport itself.

Where can I exchange currency at STI Airport?

Currency exchange services are available at various locations throughout STI Airport, including in Terminal 4.

Where can I find the Volaris ticket counter at STI Airport?

The Volaris ticket counter is located in Terminal 4 at STI Airport.

Does Cibao International Airport have Wi-Fi?

Yes, STI Airport offers free Wi-Fi throughout the terminals.

Where can I find a charging station at STI Airport?

Charging stations are available at various locations throughout STI Airport, including in Terminal 4.

How early should I arrive at STI Airport for a Volaris flight?

Volaris recommends arriving at least two hours before your scheduled departure time to allow for check-in, security, and boarding.

Can I bring food through security at STI Airport?

Yes, passengers are allowed to bring food through security at STI Airport. However, liquids and gels must be in containers of 3.4 ounces or less and placed in a clear, quart-sized bag.

Can I store my luggage at STI Airport?

Yes, luggage storage services are available at STI Airport through various providers. Passengers can check with the airport’s information desk for more information.

What is the address of the Volaris STI Terminal?

The address for Terminal 4 at STI Airport is Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic.

What is the phone number for the Volaris STI Terminal?

The phone number for Terminal 4 at STI Airport is 1 809-689-8344.

What amenities and services are available at Cibao International Airport (STI)?

STI Airport offers a wide range of amenities and services, including restaurants, shops, lounges, currency exchange services, luggage storage, and more.

What ground transportation options are available at the Volaris STI Terminal?

Ground transportation options at Terminal 4 at STI Airport include taxis, ride-sharing services, buses, and trains.

Are there any nearby hotels or accommodations for Volaris passengers at Cibao International Airport?

Yes, there are several hotels located near STI Airport, including the TWA Hotel, which is located within the airport itself.

What special assistance is available at the Volaris STI Terminal?

Special assistance is available at STI Airport for passengers with disabilities or special needs. Passengers can contact the airport or the airline for more information.

What is the process for handling lost or delayed baggage at Cibao International Airport?

If your baggage is lost or delayed, you should contact the airline or the baggage services office at STI Airport for assistance.

How can I contact the Volaris STI Terminal for further assistance?

Passengers can contact the Volaris STI Terminal by calling 1 809-689-8344 or by visiting the Volaris check-in counter in Terminal 4

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